Problems with reinstallation

[gusbur4]

Hi everyone!

Im very sad about what is happening with my game...

One week ago , i had to uninstall programs from my computer,
and this week i decide to reinstall Sims 3, the problem is that my computer
doesnt read and recognize the disc..

I try with other computers, and works perfectly.. I dont know what happen
and what i need to do..

does anyone have an idea? how can i fix that?
I have the Ambitions and Late Night Expantions..

I will appreciate a lot the help...

BTW sorry for my bad english im from Guatemala :)

[babele44]

This is perhaps a problem with the CD/DVD drive of your computer. My MacBook Pro has developed the same issue over time. When I put in a disk chances are it a) reads it b) says it's an empty disk c) says it's a format it cannot read d) just ejects the disk e) doesn't do anything and the disk gets stuck in the drive.
Do other disks work or is it only The Sims? What are your computer specifications?

[gusbur4]

Hi! Thanks for repply...

My computer works perfectly with another disks, is just Sims...
All the things you describe thats exactly what happen... :/

[ellacharmed]

Would you please stop multiposting in separate sections. Making me see double, and I could have sworn I did not drink that much! :rofl:

So, are you having a PC or MAC OSX machine?
1. Try the game disc on another machine. Can the disc be recognized?
2. Try another DVD on your machine - movie or another game. Can the disc be recognized?

[gusbur4]

LOL u make me laugh.. sorry for that...

I have a PC machine..

1. Yes the disk is recognized...
2. Yes my pc recognize other disks, is just Sims...

[ellacharmed]

Try the suggestions in Game Help:Install to clean the disk.

Thread moved to general section, out of Mac OSX.