Custom clothes not showing in Sims wardrobes after purchase

[tootsiebell98]

After I purchase clothes for my sims I go to the wardrobe to plan outfit and the clothes are not there. I have made sure I click on the shopping cart to put them in and the check mark to purchase when checking out. When I go back into the purchase clothing screen the items that I have chosen have the little wardrobe icon like they are purchased but they don't show up when I try to change my simmies clothes. Any ideas?

[maxon]

Are you sure you're looking at the right life stage? Adult clothes won't show up for teens.

[Zexxa]

It's also possible that you are looking in the wrong section. I've done it so many times. Something nice I download as an outwear is only marked for casual or something like that. :)

[tootsiebell98]

Yep, I'm sure. For instance mom sitting at the computer clothes shopping online will order clothes for entiire family, child male and female, teen female, toddler, and adult male and female. Child female goes to plan wardrobe and outfits are not showing up.

[Julieryc]

Have you:

1. Made sure you've taken out all hacks that might affect the purchasing of clothing and/or shopping? If you're shopping by computer, you're doing it with a hack, right? That means that a hack conflict sounds likely.

2. Made sure that your CC is enabled?

3. Checked to see if that's a problem on community lots as well as using the computer? That might give you an idea of whether it's the computer shopping or a larger shopping problem.

If all else fails, I'd suggest removing whatever shopping hack you're using and try a different one, like the Shop-At-Home clothes hanger or MATY's clothing tool. (Also, it's a pain to do, but splitting your CC to check if a piece of CC is a problem should work if all else fails, if it is indeed a CC/hack problem.)