Game crash log

[newgamer6]

Recently my game started crashing, i notice there is a log created, but i can't read it. Can someone tell me how to post the log so hopefully someone can solve this problem for me. Thanks


[Build info]
Application: Sims3
BuildTime: 2012-03-09-1234
BuildUser: slcbuilder
BuildHost: SLC1-BUILD-005
BuildConfig: Release
BuldVersion: 0.1.0.34
Commandline: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe


[System info]
Computer name: DUALCORE
Computer DNS name: DUALCORE
User name: Owner
EA_PLATFORM: Windows on X86
OS name: Windows XP
OS version number: 5.1.2600
OS service pack: Service Pack 3
Debugger present: no
CPU count: 2
Processor type: x86
Processor level: 6
Processor revision: 3851
Memory load: 97%
Total physical memory: 2047 Mb
Available physical memory: 41 Mb
Total page file memory: 3942 Mb
Available page file memory: 1812 Mb
Total virtual memory: 2047 Mb
Free virtual memory: 235 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
App version: 0.1.0.34

[Exception info]
date: 2012-04-27
time: 06.39.54
type: ACCESS_VIOLATION writing address 0x00000000
address: 0x003672d7 "C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll":0x0001:0x000162d7

[Call stack]
C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
0x003672d7

C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
0x00367344

C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x004339c6

C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x00417107

C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x00443819

C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x7b3bd100

C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x004434b0


0xc700047e


[Stack data]
0012f9e0 |<00>00 00 00 04 fa 12 00 44 73 36 00 00 00 00 00 | ........Ds6..... |
0012f9f0 | 00 80 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012fa00 | 00 00 00 00 88 fa 12 00 c6 39 43 00 00 00 00 00 | .........9C..... |
0012fa10 | 00 00 00 00 00 80 00 00 74 35 03 7b 60 f6 4a 7f | ........t5.{`.J. |
0012fa20 | e9 14 43 00 00 35 03 7b 01 00 00 00 00 80 00 00 | ..C..5.{........ |
0012fa30 | 28 fb 12 00 00 00 00 00 74 35 03 7b 41 2c 43 00 | (.......t5.{A,C. |
0012fa40 | 74 35 03 7b c0 fe 42 00 00 80 00 00 00 35 03 7b | t5.{..B......5.{ |
0012fa50 | 00 00 00 00 a6 2c 43 00 74 35 03 7b 0f 00 00 00 | .....,C.t5.{.... |
0012fa60 | 78 50 ea 00 38 00 00 00 ef 3e 43 00 74 35 03 7b | xP..8....>C.t5.{ |
0012fa70 | 78 50 ea 00 38 00 00 00 00 35 03 7b 00 20 00 00 | xP..8....5.{. .. |
0012fa80 | 20 95 ef 7a 00 35 03 7b c0 fa 12 00 07 71 41 00 | ..z.5.{.....qA. |
0012fa90 | 7c 33 ea 00 00 00 00 00 00 00 00 00 20 63 9f 00 | |3.......... c.. |
0012faa0 | 00 00 00 00 50 6f 41 00 b0 79 41 00 b8 34 03 7b | ....PoA..yA..4.{ |
0012fab0 | 5c fb 12 00 00 00 00 00 e0 13 d5 24 20 95 ef 7a | \..........$ ..z |
0012fac0 | 28 fb 12 00 19 38 44 00 34 fb 12 00 00 d1 3b 7b | (....8D.4.....;{ |
0012fad0 | 00 00 00 00 01 00 00 00 00 a2 80 05 a1 0f 8d c3 | ................ |
0012fae0 | 8e 2e 8d 43 97 5a 44 00 32 00 00 00 10 fb 12 00 | ...C.ZD.2....... |
0012faf0 | 90 34 03 7b 5c fb 12 00 d0 51 36 7b 00 a2 80 05 | .4.{\....Q6{.... |
0012fb00 | 5c fb 12 00 2d 1b 3c 45 2d 1b 3c 45 fd 5b 44 00 | \...-.<E-.<E.[D. |
0012fb10 | 28 fb 12 00 32 00 00 00 b8 34 03 7b 0a 00 00 00 | (...2....4.{.... |
0012fb20 | 00 a2 80 05 b8 34 03 7b a0 77 ea 00 00 d1 3b 7b | .....4.{.w....;{ |
0012fb30 | 40 81 03 01 00 00 00 00 00 c1 15 00 67 bb c7 00 | @...........g... |
0012fb40 | 00 d1 3b 7b 32 00 00 00 b8 34 03 7b 0a 00 00 00 | ..;{2....4.{.... |
0012fb50 | 90 34 03 7b 90 34 03 7b 00 a2 80 05 70 78 ea 00 | .4.{.4.{....px.. |
0012fb60 | 01 00 00 00 01 ce fc 28 00 00 00 00 00 00 00 00 | .......(........ |
0012fb70 | 00 00 00 00 5c 78 ea 00 00 00 00 00 00 00 00 00 | ....\x.......... |
0012fb80 | 00 00 00 00 5c 78 ea 00 49 bc c7 00 00 d1 3b 7b | ....\x..I.....;{ |
0012fb90 | 40 3a 4a 02 60 49 14 71 d0 66 56 02 b5 a2 80 05 | @:J.`I.q.fV..... |
0012fba0 | 23 83 70 00 d0 51 36 7b 90 34 03 7b 00 00 00 00 | #.p..Q6{.4.{.... |
0012fbb0 | b5 a2 80 05 90 c6 49 02 10 2d 04 24 00 00 00 00 | ......I..-.$.... |
0012fbc0 | 88 c6 49 02 90 34 03 7b 00 00 c0 43 b3 84 70 00 | ..I..4.{...C..p. |
0012fbd0 | 18 2d 04 24 00 00 00 00 31 5f 59 00 18 2d 04 24 | .-.$....1_Y..-.$ |

[Instruction data]
00367257 => DasmX86Dll.dll not found.

[Registers]
eip: 003672d7
eax: 00000000
ebx: 00008000
ecx: 00000100
edx: 00000000
esi: 00008000
edi: 00000000
ebp: 0012f9e4
efl: 00210206
esp: 0012f9e0

[Modules]
base 0x00400000 size 0x00dc2000 entry 0x00e8aa91 "TS3W.exe" "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe"
base 0x7c900000 size 0x000b2000 entry 0x7c9120f8 "ntdll.dll" "C:\WINDOWS\system32\ntdll.dll"
base 0x7c800000 size 0x000f6000 entry 0x7c80b64e "kernel32.dll" "C:\WINDOWS\system32\kernel32.dll"
base 0x4fdd0000 size 0x001a6000 entry 0x4fe4f782 "d3d9.dll" "C:\WINDOWS\system32\d3d9.dll"
base 0x6d990000 size 0x00006000 entry 0x6d9914ac "d3d8thk.dll" "C:\WINDOWS\system32\d3d8thk.dll"
base 0x77f10000 size 0x00049000 entry 0x77f16587 "GDI32.dll" "C:\WINDOWS\system32\GDI32.dll"
base 0x7e410000 size 0x00091000 entry 0x7e41b217 "USER32.dll" "C:\WINDOWS\system32\USER32.dll"
base 0x77c10000 size 0x00058000 entry 0x77c1f2a1 "msvcrt.dll" "C:\WINDOWS\system32\msvcrt.dll"
base 0x77dd0000 size 0x0009b000 entry 0x77dd710b "ADVAPI32.dll" "C:\WINDOWS\system32\ADVAPI32.dll"
base 0x77e70000 size 0x00093000 entry 0x77e7628f "RPCRT4.dll" "C:\WINDOWS\system32\RPCRT4.dll"
base 0x77fe0000 size 0x00011000 entry 0x77fe2146 "Secur32.dll" "C:\WINDOWS\system32\Secur32.dll"
base 0x77c00000 size 0x00008000 entry 0x77c01135 "VERSION.dll" "C:\WINDOWS\system32\VERSION.dll"
base 0x76b40000 size 0x0002d000 entry 0x76b42b61 "WINMM.dll" "C:\WINDOWS\system32\WINMM.dll"
base 0x011d0000 size 0x00267000 entry 0x013eaf6c "d3dx9_31.dll" "C:\WINDOWS\system32\d3dx9_31.dll"
base 0x73760000 size 0x0004b000 entry 0x73761431 "DDRAW.dll" "C:\WINDOWS\system32\DDRAW.dll"
base 0x73bc0000 size 0x00006000 entry 0x73bc1089 "DCIMAN32.dll" "C:\WINDOWS\system32\DCIMAN32.dll"
base 0x76d60000 size 0x00019000 entry 0x76d6530a "iphlpapi.dll" "C:\WINDOWS\system32\iphlpapi.dll"
base 0x71ab0000 size 0x00017000 entry 0x71ab1273 "WS2_32.dll" "C:\WINDOWS\system32\WS2_32.dll"
base 0x71aa0000 size 0x00008000 entry 0x71aa1638 "WS2HELP.dll" "C:\WINDOWS\system32\WS2HELP.dll"
base 0x3d930000 size 0x000e6000 entry 0x3d931748 "WININET.dll" "C:\WINDOWS\system32\WININET.dll"
base 0x77f60000 size 0x00076000 entry 0x77f6520b "SHLWAPI.dll" "C:\WINDOWS\system32\SHLWAPI.dll"
base 0x00340000 size 0x00009000 entry 0x00341782 "Normaliz.dll" "C:\WINDOWS\system32\Normaliz.dll"
base 0x78130000 size 0x00133000 entry 0x78131afe "urlmon.dll" "C:\WINDOWS\system32\urlmon.dll"
base 0x774e0000 size 0x0013e000 entry 0x774fd071 "ole32.dll" "C:\WINDOWS\system32\ole32.dll"
base 0x77120000 size 0x0008b000 entry 0x77121560 "OLEAUT32.dll" "C:\WINDOWS\system32\OLEAUT32.dll"
base 0x3dfd0000 size 0x001eb000 entry 0x3e0ea02d "iertutil.dll" "C:\WINDOWS\system32\iertutil.dll"
base 0x7c9c0000 size 0x00817000 entry 0x7c9e7496 "SHELL32.dll" "C:\WINDOWS\system32\SHELL32.dll"
base 0x7c420000 size 0x00087000 entry 0x7c450dce "MSVCP80.dll" "C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCP80.dll"
base 0x00350000 size 0x0009b000 entry 0x0035232b "MSVCR80.dll" "C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll"
base 0x76390000 size 0x0001d000 entry 0x763912c0 "IMM32.dll" "C:\WINDOWS\system32\IMM32.dll"
base 0x74d90000 size 0x0006b000 entry 0x74dae439 "USP10.dll" "C:\WINDOWS\system32\USP10.dll"
base 0x59a60000 size 0x000a1000 entry 0x59a907e4 "dbghelp.dll" "C:\WINDOWS\system32\dbghelp.dll"
base 0x76bf0000 size 0x0000b000 entry 0x76bf10f1 "PSAPI.DLL" "C:\WINDOWS\system32\PSAPI.DLL"
base 0x5b860000 size 0x00055000 entry 0x5b868b48 "NETAPI32.dll" "C:\WINDOWS\system32\NETAPI32.dll"
base 0x77920000 size 0x000f3000 entry 0x7792159a "SETUPAPI.dll" "C:\WINDOWS\system32\SETUPAPI.dll"
base 0x73f10000 size 0x0005c000 entry 0x73f11788 "DSOUND.dll" "C:\WINDOWS\system32\DSOUND.dll"
base 0x773d0000 size 0x00103000 entry 0x773d4256 "comctl32.dll" "C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll"
base 0x5d090000 size 0x0009a000 entry 0x5d0934ba "comctl32.dll" "C:\WINDOWS\system32\comctl32.dll"
base 0x01c90000 size 0x00016000 entry 0x01c9801f "xinput1_3.dll" "C:\WINDOWS\system32\xinput1_3.dll"
base 0x68b20000 size 0x00020000 entry 0x68b215d5 "glu32.dll" "C:\WINDOWS\system32\glu32.dll"
base 0x5ed00000 size 0x000cc000 entry 0x5ed0a322 "OPENGL32.dll" "C:\WINDOWS\system32\OPENGL32.dll"
base 0x5ad70000 size 0x00038000 entry 0x5ad71626 "uxtheme.dll" "C:\WINDOWS\system32\uxtheme.dll"
base 0x01e60000 size 0x00270000 entry 0x01ffeade "nvapi.dll" "C:\WINDOWS\system32\nvapi.dll"
base 0x74720000 size 0x0004c000 entry 0x747213a5 "MSCTF.dll" "C:\WINDOWS\system32\MSCTF.dll"
base 0x76fd0000 size 0x0007f000 entry 0x76fd3048 "CLBCATQ.DLL" "C:\WINDOWS\system32\CLBCATQ.DLL"
base 0x77050000 size 0x000c5000 entry 0x77051055 "COMRes.dll" "C:\WINDOWS\system32\COMRes.dll"
base 0x03e50000 size 0x002c5000 entry 0x00000000 "xpsp2res.dll" "C:\WINDOWS\system32\xpsp2res.dll"
base 0x6d910000 size 0x00071000 entry 0x6d92a779 "D3DIM.DLL" "C:\WINDOWS\system32\D3DIM.DLL"
base 0x76c30000 size 0x0002e000 entry 0x76c31525 "WINTRUST.dll" "C:\WINDOWS\system32\WINTRUST.dll"
base 0x77a80000 size 0x00095000 entry 0x77a81632 "CRYPT32.dll" "C:\WINDOWS\system32\CRYPT32.dll"
base 0x77b20000 size 0x00012000 entry 0x77b233a1 "MSASN1.dll" "C:\WINDOWS\system32\MSASN1.dll"
base 0x76c90000 size 0x00028000 entry 0x76c9126d "IMAGEHLP.dll" "C:\WINDOWS\system32\IMAGEHLP.dll"
base 0x755c0000 size 0x0002e000 entry 0x755d9fe1 "msctfime.ime" "C:\WINDOWS\system32\msctfime.ime"
base 0x68000000 size 0x00036000 entry 0x68014e88 "rsaenh.dll" "C:\WINDOWS\system32\rsaenh.dll"
base 0x71a50000 size 0x0003f000 entry 0x71a514cd "mswsock.dll" "C:\WINDOWS\system32\mswsock.dll"
base 0x662b0000 size 0x00058000 entry 0x662e7a5b "hnetcfg.dll" "C:\WINDOWS\system32\hnetcfg.dll"
base 0x71a90000 size 0x00008000 entry 0x71a9142e "wshtcpip.dll" "C:\WINDOWS\System32\wshtcpip.dll"
base 0x76ee0000 size 0x0003c000 entry 0x76ee32ad "rasapi32.dll" "C:\WINDOWS\system32\rasapi32.dll"
base 0x76e90000 size 0x00012000 entry 0x76e91260 "rasman.dll" "C:\WINDOWS\system32\rasman.dll"
base 0x76eb0000 size 0x0002f000 entry 0x76eb13a0 "TAPI32.dll" "C:\WINDOWS\system32\TAPI32.dll"
base 0x76e80000 size 0x0000e000 entry 0x76e81bad "rtutils.dll" "C:\WINDOWS\system32\rtutils.dll"
base 0x769c0000 size 0x000b4000 entry 0x769c15e4 "USERENV.dll" "C:\WINDOWS\system32\USERENV.dll"
base 0x722b0000 size 0x00005000 entry 0x722b1110 "sensapi.dll" "C:\WINDOWS\system32\sensapi.dll"
base 0x76fc0000 size 0x00006000 entry 0x76fc142f "rasadhlp.dll" "C:\WINDOWS\system32\rasadhlp.dll"
base 0x73b30000 size 0x00015000 entry 0x73b32a80 "mscms.dll" "C:\WINDOWS\system32\mscms.dll"
base 0x73000000 size 0x00026000 entry 0x730054a5 "WINSPOOL.DRV" "C:\WINDOWS\system32\WINSPOOL.DRV"
base 0x77c70000 size 0x00025000 entry 0x77c7432b "msv1_0.dll" "C:\WINDOWS\system32\msv1_0.dll"
base 0x76790000 size 0x0000c000 entry 0x76791b89 "cryptdll.dll" "C:\WINDOWS\system32\cryptdll.dll"
base 0x66e90000 size 0x00041000 entry 0x66e91345 "icm32.dll" "C:\WINDOWS\system32\icm32.dll"
base 0x76f20000 size 0x00027000 entry 0x76f2ad03 "DNSAPI.dll" "C:\WINDOWS\system32\DNSAPI.dll"
base 0x76d40000 size 0x00018000 entry 0x76d4265c "MPRAPI.dll" "C:\WINDOWS\system32\MPRAPI.dll"
base 0x77cc0000 size 0x00032000 entry 0x77cc1300 "ACTIVEDS.dll" "C:\WINDOWS\system32\ACTIVEDS.dll"
base 0x76e10000 size 0x00025000 entry 0x76e11300 "adsldpc.dll" "C:\WINDOWS\system32\adsldpc.dll"
base 0x76f60000 size 0x0002c000 entry 0x76f61130 "WLDAP32.dll" "C:\WINDOWS\system32\WLDAP32.dll"
base 0x76b20000 size 0x00011000 entry 0x76b2a268 "ATL.DLL" "C:\WINDOWS\system32\ATL.DLL"
base 0x71bf0000 size 0x00013000 entry 0x71bf118d "SAMLIB.dll" "C:\WINDOWS\system32\SAMLIB.dll"
base 0x64000000 size 0x00021000 entry 0x64004f16 "mdnsNSP.dll" "C:\Program Files\Bonjour\mdnsNSP.dll"
base 0x72d20000 size 0x00009000 entry 0x72d243cd "wdmaud.drv" "C:\WINDOWS\system32\wdmaud.drv"
base 0x72d10000 size 0x00008000 entry 0x72d12575 "msacm32.drv" "C:\WINDOWS\system32\msacm32.drv"
base 0x77be0000 size 0x00015000 entry 0x77be1292 "MSACM32.dll" "C:\WINDOWS\system32\MSACM32.dll"
base 0x77bd0000 size 0x00007000 entry 0x77bd33bd "midimap.dll" "C:\WINDOWS\system32\midimap.dll"
base 0x73ee0000 size 0x00004000 entry 0x73ee1021 "KsUser.dll" "C:\WINDOWS\system32\KsUser.dll"
base 0x605d0000 size 0x00009000 entry 0x605d3bad "mslbui.dll" "C:\WINDOWS\system32\mslbui.dll"
base 0x02360000 size 0x00016000 entry 0x02363bcd "faultrep.dll" "C:\WINDOWS\system32\faultrep.dll"
base 0x76360000 size 0x00010000 entry 0x763610e0 "WINSTA.dll" "C:\WINDOWS\system32\WINSTA.dll"
base 0x76f50000 size 0x00008000 entry 0x76f533dd "WTSAPI32.dll" "C:\WINDOWS\system32\WTSAPI32.dll"

[Register memory]
ebx 00008000 |<??>?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? | ???????????????? |
00008010 | ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? | ???????????????? |
ecx 00000100 |<??>?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? | ???????????????? |
00000110 | ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? | ???????????????? |
esi 00008000 |<??>?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? | ???????????????? |
00008010 | ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? | ???????????????? |
ebp 0012f9e0 | <04>fa 12 00 44 73 36 00 00 00 00 00 | ....Ds6..... |
0012f9f0 | 00 80 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012fa00 | 00 00 00 00 | .... |

[Extra]
ScriptHeap: 60.61MB/67.96MB (11); 8.75MB

[Belzader]

Looking at this:
Memory load: 97%
Total physical memory: 2047 Mb
Available physical memory: 41 Mb
Total page file memory: 3942 Mb
Available page file memory: 1812 Mb
Total virtual memory: 2047 Mb
Free virtual memory: 235 Mb

I strongly suggest you shut down some programs when running game, your computer is going on it's knees when running it, which might explain why game crash, your computer runs out of memory.
You could try increase the page-file (virtual memory), though since i run Windows 7 and you Windows XP and it was long time ago i used it, i can't tell you how to do that.

This:
[Exception info]
date: 2012-04-27
time: 06.39.54
type: ACCESS_VIOLATION writing address 0x00000000
address: 0x003672d7 "C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll":0x0001:0x000162d7

Might be related to that it runs out of memory or it could indicated one memory stick is faulty.

[ellacharmed]

At what point does it crash? Is it repeatable, always at that particular point? Or random?
Have ruled out CC?
Do you have the Memory system still on or disabled?
What game version, and game(s)? etc etc...

Please work through the Crashing Checklist (see my signature for link), as that has all the questions and suggestions for you to try. If by the end of the FAQ, it is still crashing, then post back with all the information asked for.