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phirefli
25th Feb 2010, 08:09 AM
Hello, everyone.

I have The Sims 3, v. 3.1.7 - World Adventures and High-End Loft Stuff. A known issue is that previously installed content has disappeared and the installer is crashing. I've read the threads and tried to troubleshoot accordingly. I tried to edit my resources.cfg file... but there isn't one. The only one I found was in the Bin file and since it didn't have any asterisks I assumed it was not the same one mentioned in the tutorial so I did not edit it.

My content installer doesn't even get past a black square and I have to force the program to close.

http://i96.photobucket.com/albums/l182/phirefli/SIMS3ISSUE.jpg

I have deleted all custom content installed, cleared my cache, prayed fervently and screamed at the computer. None of this has worked.

et al.

Is anyone else having a problem with being able to toggle screens? Alt+Tab is now a death sentence to any progress unsaved.

I contacted EA for help over a week ago and was told to send a copy of my DxDiag.txt file, I have not heard a response back since.

Any assistance would be greatly appreciated and thanks for taking the time to listen to me whine.

edit:
P.S. I'm awesome at buying cookies. I know where the Post Office is. Hint. Hint.

ellacharmed
27th Feb 2010, 04:11 AM
The freeze when Alt+Tab/minimize window is a known issue with the digital version of HEL.
For the Launcher issue - read sticky.

I found that after patching sometimes, install/uninstall of Sims3Packs fail but would be OK if I clear out the DCCache folder and reinstall everything from scratch.