The Sims 3 Generations

[krook]

I just bought TS3 Generations but when I´ve started the game and it has loaded as far as to choose game/family it crashes and this error message is shown :

Exception raised

Unhandled page fault on read access to 0x00000000 at address 0x00ce2279
Do you wish to debug it?

And if i click yes nothing happens and when i click no, nothing happens.

Why is the game not working?

[brygirlluvssims]

Same problem here, except it is happening with the patch for mac...

I've heard a bunch of solutions and none work. :cry:

Try taking out old mods or custom content. That seems like what does it for most people.

EA is no help as of now, but you could try their support page.

[Guiirii]

I have the exact same problem! and on mac too. Its so annoying, but only it happened before i purchased generations. I thought generations might solve it or get rid of it but it didnt. I dont know what to do. Someone please help, cause ea didnt help me at all.