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- Solved/Answered - Game randomly crashes after exiting CAS
Replies: 5 (Who?), Viewed: 3465 times.
#1
9th Feb 2015 at 5:29 PM
Last edited by Zuperbuu : 12th Feb 2015 at 10:29 PM.
Reason: issue has been solved.
Posts: 68
Thanks: 482 in 16 Posts
This user has the following games installed:
Sims 3, Ambitions, Late Night, Generations, Supernatural, Seasons, University Life, Island Paradise, Into the Future
Game randomly crashes after exiting CAS
Hello again. I am playing Sims 3 on a brand new laptop (system specs to follow) with only a few assist mods installed (NRAS Traffic, MasterController, Overwatch and ErrorTrap) but now and again my game will crash to desktop when I exit CAS...or sometimes when a toddler ages up to child/teen.I used the Crash Log Analyser and each time it says there's an update available for Ambitions, but before I installed any of the Expansions I downloaded and installed the huge 1.6GB patch. I tried installing the patch again but it says my game is up to date, so I am somewhat confused.
My sister suffers the same types of crashing but does not use NRAS Traffic or ErrorTrap, so it would be helping her too if I can get mine fixed.
Here's a copy-paste of what CLA could snatch.
Processor Name: Intel(R) Core(TM) i5-4288U CPU @ 2.60GHz
Processor Architecture: AMD64
Graphics Processor: Intel(R) Iris(TM) Graphics 5100 (2.03 GiB, not found)
Antiviruses: Windows Defender
Games Installed: The Sims™ 3 (1.67.2.024002), The Sims™ 3 Ambitions (4.0.87.006017 -> 4.10.1.011037), The Sims™ 3 Late Night (6.5.1.011037), The Sims™ 3 Generations (8.0.152.011017), The Sims™ 3 Supernatural (15.0.135.018017), The Sims™ 3 Seasons (16.0.136.019017), The Sims™ 3 University Life (18.0.126.021017), The Sims™ 3 Into the Future (21.0.150.024017)
Custom Content: Yes
[WARNING CUSTOM CONTENT] 08/02/2015 22:19:40
OS Version: 6.2.9200
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.209
Installed RAM: 7.93 GiB
TS3 Free VM: 1.73 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x87a91b00
Crash Address: 0x0054eaba "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x0014daba
I do not understand what any of the above means and would appreciate some help understanding it, or at least to know what the exact problem is.
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#3
10th Feb 2015 at 8:41 AM
Last edited by Belzader : 10th Feb 2015 at 9:01 AM.
Posts: 780
Quote: Originally posted by Zuperbuu
I used the Crash Log Analyser and each time it says there's an update available for Ambitions, but before I installed any of the Expansions I downloaded and installed the huge 1.6GB patch. I tried installing the patch again but it says my game is up to date, so I am somewhat confused. |
There was (is) an update for Ambitions (some say it's not needed), but launcher or the update downloaded else where, won't update it, since EA stopped updating EP/SP's long time ago and only updated base game, you either have to use patch downloader (can be found on this site), or search for that specific update.
The update for Ambitions is namned TS3EP02_4.10.1.011031_Update
I want my Space Pony title back.. why was it there such a short time..
#4
10th Feb 2015 at 3:11 PM
Posts: 68
Thanks: 482 in 16 Posts
Quote: Originally posted by nitromon
Do a clean run. Move your TS3 user folder to the desktop, then run TS3. It will create a new TS3 users folder. Play the clean game (absolutely do NOT add any mods or CC or even load up your old save file). Let us know if the problem persists. If it doesn't, it means you have problem with your user folder, probably a CC or a mod. |
I have attempted this method already as advised by someone who experienced similar problems; it sadly did not work.
Here's the deviceconfig. My sister uses an identical machine (literally. The entire thing is the same, just a different colour. We bought both machines from the same store at the same time.)
=== Application info ===
Name: Sims3
Version:
Build: Release
=== Rating info ===
GPU: 1 GPU Memory: 4 CPU: 3 RAM: 4 CPU Speed: 2594 Threading: 3
Adjusted CPU: 3059 RAM: 8122 Adjusted RAM: 7610 Cores: 2
=== Machine info ===
OS version: Windows 8 6.2.9200
OS prod type: 0
OS major ver: 6
OS minor ver: 2
OS SP major ver: 0
OS SP minor ver: 0
OS is 64Bit: 1
CPU: GenuineIntel
Brand: Intel(R) Core(TM) i5-4288U CPU @ 2.60GHz
Family: 6
Model: 5
Cores: 2
HT: 1
x64: 0
Memory: 8122MB
Free memory: 6003MB
User: User
Computer: DECEPTICOCK
=== Graphics device info ===
Number: 0
Name (driver): Intel(R) Iris(TM) Graphics 5100
Name (database): Intel(R) Iris(TM) Graphics 5100 [Found: 0, Matched: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 0a2e, Board: 227e103c, Chipset: 0009
Driver: igdumdim32.dll, Version: 10.18.10.3574, GUID: D7B78E66-496E-11CF-7A7E-7402B4C2C735
Driver version: 3574
Monitor: \\.\DISPLAY1
Texture memory: 1792MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
=== Options ===
AnimationSmoothing 1
LightingQuality 2
GeneralReflections 0
TextureQuality 3
VisualEffects 1
TerrainQuality 1
EdgeSmoothing 2
ObjectHiding 1
AspectRatio 0
ForceSquarePixels 1
SimQuality 4
TreeQuality 2
DrawDistance 2
MaxActiveLots 1
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 3
AudioOutputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 1
EdgeScrollingWarning 0
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 1228969
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 4
EnableAging 1
EnableTutorial 0
EnableIntroTutorial 0
EnableTombResets 1
EnableInGameStore 0
EnableTelemetry 0
EnableMemories 3
AgingStageLengthBaby 5
AgingStageLengthToddler 12
AgingStageLengthChild 41
AgingStageLengthTeen 150
AgingStageLengthYoungAdult 225
AgingStageLengthAdult 225
AgingStageLengthElder 182
EnableInteractiveLoading 0
AgingStageLengthPuppy 75
AgingStageLengthDogAdult 268
AgingStageLengthDogElder 150
AgingStageLengthKitten 75
AgingStageLengthCatAdult 300
AgingStageLengthCatElder 182
AgingStageLengthFoal 50
AgingStageLengthHorseAdult 375
AgingStageLengthHorseElder 182
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 0
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 0
EnableFairies 0
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 0
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 1
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 1
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1
=== Default Options ===
AnimationSmoothing 1
LightingQuality 1
GeneralReflections 0
TextureQuality 1
VisualEffects 1
TerrainQuality 1
EdgeSmoothing 0
ObjectHiding 1
AspectRatio 0
ForceSquarePixels 1
SimQuality 1
TreeQuality 1
DrawDistance 1
MaxActiveLots 1
NumMaxActiveLotOptions 6
AdvancedRendering 0
AudioQuality 3
AudioOutputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 0
EdgeScrollingWarning 1
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 0
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 2
EnableAging 1
EnableTutorial 1
EnableIntroTutorial 1
EnableTombResets 1
EnableInGameStore 1
EnableTelemetry 1
EnableMemories 1
AgingStageLengthBaby 3
AgingStageLengthToddler 7
AgingStageLengthChild 7
AgingStageLengthTeen 14
AgingStageLengthYoungAdult 21
AgingStageLengthAdult 21
AgingStageLengthElder 17
EnableInteractiveLoading 1
AgingStageLengthPuppy 0
AgingStageLengthDogAdult 0
AgingStageLengthDogElder 0
AgingStageLengthKitten 0
AgingStageLengthCatAdult 0
AgingStageLengthCatElder 0
AgingStageLengthFoal 0
AgingStageLengthHorseAdult 0
AgingStageLengthHorseElder 0
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 1
EnableFairies 1
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 1
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 0
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 0
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1
Name: Sims3
Version:
Build: Release
=== Rating info ===
GPU: 1 GPU Memory: 4 CPU: 3 RAM: 4 CPU Speed: 2594 Threading: 3
Adjusted CPU: 3059 RAM: 8122 Adjusted RAM: 7610 Cores: 2
=== Machine info ===
OS version: Windows 8 6.2.9200
OS prod type: 0
OS major ver: 6
OS minor ver: 2
OS SP major ver: 0
OS SP minor ver: 0
OS is 64Bit: 1
CPU: GenuineIntel
Brand: Intel(R) Core(TM) i5-4288U CPU @ 2.60GHz
Family: 6
Model: 5
Cores: 2
HT: 1
x64: 0
Memory: 8122MB
Free memory: 6003MB
User: User
Computer: DECEPTICOCK
=== Graphics device info ===
Number: 0
Name (driver): Intel(R) Iris(TM) Graphics 5100
Name (database): Intel(R) Iris(TM) Graphics 5100 [Found: 0, Matched: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 0a2e, Board: 227e103c, Chipset: 0009
Driver: igdumdim32.dll, Version: 10.18.10.3574, GUID: D7B78E66-496E-11CF-7A7E-7402B4C2C735
Driver version: 3574
Monitor: \\.\DISPLAY1
Texture memory: 1792MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
=== Options ===
AnimationSmoothing 1
LightingQuality 2
GeneralReflections 0
TextureQuality 3
VisualEffects 1
TerrainQuality 1
EdgeSmoothing 2
ObjectHiding 1
AspectRatio 0
ForceSquarePixels 1
SimQuality 4
TreeQuality 2
DrawDistance 2
MaxActiveLots 1
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 3
AudioOutputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 1
EdgeScrollingWarning 0
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 1228969
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 4
EnableAging 1
EnableTutorial 0
EnableIntroTutorial 0
EnableTombResets 1
EnableInGameStore 0
EnableTelemetry 0
EnableMemories 3
AgingStageLengthBaby 5
AgingStageLengthToddler 12
AgingStageLengthChild 41
AgingStageLengthTeen 150
AgingStageLengthYoungAdult 225
AgingStageLengthAdult 225
AgingStageLengthElder 182
EnableInteractiveLoading 0
AgingStageLengthPuppy 75
AgingStageLengthDogAdult 268
AgingStageLengthDogElder 150
AgingStageLengthKitten 75
AgingStageLengthCatAdult 300
AgingStageLengthCatElder 182
AgingStageLengthFoal 50
AgingStageLengthHorseAdult 375
AgingStageLengthHorseElder 182
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 0
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 0
EnableFairies 0
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 0
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 1
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 1
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1
=== Default Options ===
AnimationSmoothing 1
LightingQuality 1
GeneralReflections 0
TextureQuality 1
VisualEffects 1
TerrainQuality 1
EdgeSmoothing 0
ObjectHiding 1
AspectRatio 0
ForceSquarePixels 1
SimQuality 1
TreeQuality 1
DrawDistance 1
MaxActiveLots 1
NumMaxActiveLotOptions 6
AdvancedRendering 0
AudioQuality 3
AudioOutputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 0
EdgeScrollingWarning 1
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 0
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 2
EnableAging 1
EnableTutorial 1
EnableIntroTutorial 1
EnableTombResets 1
EnableInGameStore 1
EnableTelemetry 1
EnableMemories 1
AgingStageLengthBaby 3
AgingStageLengthToddler 7
AgingStageLengthChild 7
AgingStageLengthTeen 14
AgingStageLengthYoungAdult 21
AgingStageLengthAdult 21
AgingStageLengthElder 17
EnableInteractiveLoading 1
AgingStageLengthPuppy 0
AgingStageLengthDogAdult 0
AgingStageLengthDogElder 0
AgingStageLengthKitten 0
AgingStageLengthCatAdult 0
AgingStageLengthCatElder 0
AgingStageLengthFoal 0
AgingStageLengthHorseAdult 0
AgingStageLengthHorseElder 0
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 1
EnableFairies 1
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 1
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 0
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 0
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1
Quote: Originally posted by Belzader
There was (is) an update for Ambitions (some say it's not needed), but launcher or the update downloaded else where, won't update it, since EA stopped updating EP/SP's long time ago and only updated base game, you either have to use patch downloader (can be found on this site), or search for that specific update.
The update for Ambitions is namned TS3EP02_4.10.1.011031_Update
|
Thanks, I'll try to find a manual patch for it since it is the only EP I have that does not display as up-to-date and would at least calm my OCD.
#6
12th Feb 2015 at 10:28 PM
Posts: 68
Thanks: 482 in 16 Posts
Quote: Originally posted by nitromon
1) Your GPU is not recognized, but I don't think that would cause any crashes. If you want to fix this, it is simple. Go to your TS3 game directory bin folder (....program files\electronic arts\the sims 3\game\bin\). Find the file called GraphicsCards.sgr. Open with notepad. Find the card number "0x0166" and change it to "0x0a2e" and save. Run the game, check deviceconfig to verify. 2) Go ahead and do the Ambition patch, although I don't think that too would've crashed your game. It might... if the Ambition EP is not up to date and conflict with your NRAAS mods. 3) If after the above 2 didn't work, please do a "clean" run. Remove your TS3 user folder by moving it to your desktop and run the game, |
I edited the GraphicsCards.sgr and updated ambitions to 4.10 and so far the crashing has stopped on both machines. Thanks for the help!
Who Posted
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