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- Crashing - Urgent help needed for sims 3 crash!
Replies: 5 (Who?), Viewed: 929 times.
#1
22nd Sep 2014 at 12:16 AM
Posts: 6
This user has the following games installed:
Sims 3, World Adventures, Ambitions, Generations, Pets, Showtime, Supernatural
Urgent help needed for sims 3 crash!
Urgent!My sims 3 game has read "Sims 3 Has Stopped Working" repeatedly since yesterday. I can't reinstall because I have too many custom content objects. No viruses. Computer is windows 7. Help!
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#2
22nd Sep 2014 at 12:52 AM
Posts: 206
Thanks: 46 in 1 Posts
Welcome to the club of the crash of TS3! This is very common. See this.
http://simswiki.info/wiki.php?title...shing_Checklist
http://simswiki.info/wiki.php?title...shing_Checklist
#3
22nd Sep 2014 at 10:45 AM
Posts: 8
The problem that I have picked up with TS3 is that the program need a lot of memory. If you are using Win7 32 bit then your max memory will only be 3.2 gig. This is a major problem because the Pc runs out of recourses. The ultimate fix around this is to use win7 64 bit with minimum 8 gig ram. Please include your Pc specs.
#4
22nd Sep 2014 at 11:34 AM
Posts: 844
1. please make sure your computer is able to handle sims 3 wih EPS and and with a huge amount of cc the requirements are higher than what EA states sadly .
posting your specs is abdisable (use spoiler like shown here Game Help:System Specs ) or if you are computer savvy you can check the TS3 requirements list for yourself.
if you can 100% cross out its no "hardware problem" before checking the crashing checklist posted above maybe its even better to start here => Game Help:Sims 3 Game Problem it guides you later through crashing checklists and crash workarounds but also remembers you e.p. also to check cache files and costum content issues
posting your specs is abdisable (use spoiler like shown here Game Help:System Specs ) or if you are computer savvy you can check the TS3 requirements list for yourself.
if you can 100% cross out its no "hardware problem" before checking the crashing checklist posted above maybe its even better to start here => Game Help:Sims 3 Game Problem it guides you later through crashing checklists and crash workarounds but also remembers you e.p. also to check cache files and costum content issues
<< ... too old-fashioned to die young-fashioned >>
#5
24th Sep 2014 at 10:30 PM
Posts: 6
Quote: Originally posted by pierrekruger
The problem that I have picked up with TS3 is that the program need a lot of memory. If you are using Win7 32 bit then your max memory will only be 3.2 gig. This is a major problem because the Pc runs out of recourses. The ultimate fix around this is to use win7 64 bit with minimum 8 gig ram. Please include your Pc specs. |
------------------
System Information
------------------
Time of this report: 9/24/2014, 16:12:19
Machine name: PARENTS-HP
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion g7 Notebook PC
BIOS: Default System BIOS
Processor: AMD Phenom(tm) II P650 Dual-Core Processor (2 CPUs), ~2.6GHz
Memory: 4096MB RAM
Available OS Memory: 3834MB RAM
Page File: 3751MB used, 3916MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
---------------
Display Devices
---------------
Card name: AMD M880G with ATI Mobility Radeon HD 4250
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9712)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9712&SUBSYS_1664103C&REV_00
Display Memory: 1913 MB
Dedicated Memory: 252 MB
Shared Memory: 1661 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC3354
Native Mode: 1600 x 900(p) (59.997Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
-------------
Sound Devices
-------------
Description: Speakers and Headphones (IDT High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C1664&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6341.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 12/7/2011 15:34:34, 528384 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Communications Headphones (IDT High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C1664&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6341.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 12/7/2011 15:34:34, 528384 bytes
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 169.8 GB
Total Space: 462.2 GB
File System: NTFS
Model: ST950032 5AS SATA Disk Device
Does this help?
#6
25th Sep 2014 at 12:51 AM
Posts: 2,710
Thanks: 1 in 1 Posts
If there are crash logs (xcpt*.txt) in your Sims 3 folder, then you could also try the Crash Log Analyzer -program: http://modthesims.info/d/416883
Also, your graphics card - ATI Mobility Radeon HD 4250 - isn't good. See card list here...
http://modthesims.info/wiki.php?tit...em_Requirements
Also, your graphics card - ATI Mobility Radeon HD 4250 - isn't good. See card list here...
http://modthesims.info/wiki.php?tit...em_Requirements
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