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Test Subject
Original Poster
#1 Old 19th Mar 2011 at 12:11 PM
Default The Sims 2 kernel32.dll problem help plz
Hello, when ever I click on the sims 2 icon it only shows the intro screens then disappears and the game doesn't start

Here are the following things I got in the ''Sims2Exception'':

Exception time: 03/19/2011, at 14:31:42.
Exception code: 0xE06D7363 (-529697949) .
Current thread ID: 1476 (0x000005c4).
Version information:
Application/module path: G:\EA Games\The Sims 2\TSBin\Sims2.exe
Application/module version name: The Sims 2
Application/module version: 1.0.0.932
System version: Windows NT 5.1
System memory: 256 Megabytes total, 92 Megabytes free.
Application/module configuration: ReleaseSRT-P

Exception module: C:\WINDOWS\system32\kernel32.dll.
Exception address: 0x7c812a6b. Section:Offset: 0x01:0x00011a6b.

Registers
EAX: 0012f4e8
EBX: 01703950
ECX: 00000000
EDX: 00000000
ESI: 0012f578
EDI: 0012f578
CS:EIP: 001b:7c812a6b
SS:ESP: 0023:0012f4e4 EBP:0012f538
DS:0023 ES:0023 FS:003b GS:0000
Flags: 00000206

Loaded Modules
Address Size Module Path
----------------------------------------------------------------------------------------------
0x00400000 14299136 Sims2.exe G:\EA Games\The Sims 2\TSBin\Sims2.exe
0x7c900000 729088 ntdll.dll C:\WINDOWS\system32\ntdll.dll
0x7c800000 1003520 kernel32.dll C:\WINDOWS\system32\kernel32.dll
0x77dd0000 634880 ADVAPI32.DLL C:\WINDOWS\system32\ADVAPI32.DLL
0x77e70000 598016 RPCRT4.dll C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 69632 Secur32.dll C:\WINDOWS\system32\Secur32.dll
0x77f10000 294912 GDI32.DLL C:\WINDOWS\system32\GDI32.DLL
0x77d40000 589824 USER32.dll C:\WINDOWS\system32\USER32.dll
0x77c00000 32768 VERSION.DLL C:\WINDOWS\system32\VERSION.DLL
0x76390000 118784 IMM32.DLL C:\WINDOWS\system32\IMM32.DLL
0x4fdd0000 1728512 D3D9.DLL C:\WINDOWS\system32\D3D9.DLL
0x6d990000 24576 d3d8thk.dll C:\WINDOWS\system32\d3d8thk.dll
0x77c10000 360448 msvcrt.dll C:\WINDOWS\system32\msvcrt.dll
0x76b40000 184320 WINMM.dll C:\WINDOWS\system32\WINMM.dll
0x75a70000 135168 MSVFW32.DLL C:\WINDOWS\system32\MSVFW32.DLL
0x7c9c0000 8478720 SHELL32.dll C:\WINDOWS\system32\SHELL32.dll
0x77f60000 483328 SHLWAPI.dll C:\WINDOWS\system32\SHLWAPI.dll
0x5d090000 618496 COMCTL32.dll C:\WINDOWS\system32\COMCTL32.dll
0x73b50000 94208 AVIFIL32.DLL C:\WINDOWS\system32\AVIFIL32.DLL
0x774e0000 1294336 ole32.dll C:\WINDOWS\system32\ole32.dll
0x77be0000 86016 MSACM32.dll C:\WINDOWS\system32\MSACM32.dll
0x77120000 573440 OLEAUT32.DLL C:\WINDOWS\system32\OLEAUT32.DLL
0x71ab0000 94208 WS2_32.DLL C:\WINDOWS\system32\WS2_32.DLL
0x71aa0000 32768 WS2HELP.dll C:\WINDOWS\system32\WS2HELP.dll
0x73f10000 376832 DSOUND.DLL C:\WINDOWS\system32\DSOUND.DLL
0x629c0000 36864 LPK.DLL C:\WINDOWS\system32\LPK.DLL
0x74d90000 438272 USP10.dll C:\WINDOWS\system32\USP10.dll
0x5cd70000 28672 serwvdrv.dll C:\WINDOWS\system32\serwvdrv.dll
0x5b0a0000 28672 umdmxfrm.dll C:\WINDOWS\system32\umdmxfrm.dll
0x773d0000 1056768 comctl32.dll C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x10000000 561152 SandBoxer.dll C:\DOCUME~1\A1.A\LOCALS~1\Temp\SandBoxer.dll
0x77b40000 139264 Apphelp.dll C:\WINDOWS\system32\Apphelp.dll
0x66700000 1482752 ~df394b.tmp C:\DOCUME~1\A1.A\LOCALS~1\Temp\~e5.0001.dir.0000\~df394b.tmp
0x5ad70000 229376 uxtheme.dll C:\WINDOWS\system32\uxtheme.dll
0x74720000 307200 MSCTF.dll C:\WINDOWS\system32\MSCTF.dll
0x755c0000 188416 msctfime.ime C:\WINDOWS\system32\msctfime.ime
0x59a60000 659456 DbgHelp.dll C:\WINDOWS\system32\DbgHelp.dll
0x76bf0000 45056 psapi.dll C:\WINDOWS\system32\psapi.dll
0x76ee0000 245760 rasapi32.dll C:\WINDOWS\system32\rasapi32.dll
0x76e90000 73728 rasman.dll C:\WINDOWS\system32\rasman.dll
0x5b860000 344064 NETAPI32.dll C:\WINDOWS\system32\NETAPI32.dll
0x76eb0000 192512 TAPI32.dll C:\WINDOWS\system32\TAPI32.dll
0x76e80000 57344 rtutils.dll C:\WINDOWS\system32\rtutils.dll

Call stack:
0x0001:0x00011a6b C:\WINDOWS\system32\kernel32.dll RaiseException() + 82
0x0002:0x0005683f C:\DOCUME~1\A1.A\LOCALS~1\Temp\~e5.0001.dir.0000\~df394b.tmp public: unsigned short __thiscall CModuleMonitor::IsModuleWithinLimits(unsigned long,unsigned long,unsigned long)() + 110487
0x0002:0x0002a8d9 C:\DOCUME~1\A1.A\LOCALS~1\Temp\~e5.0001.dir.0000\~df394b.tmp public: virtual unsigned short __thiscall CTransformRandomAccumulate::PerformTransform(class CDataArea,class CDataArea)() + 31697
0x0002:0x00028129 C:\DOCUME~1\A1.A\LOCALS~1\Temp\~e5.0001.dir.0000\~df394b.tmp public: virtual unsigned short __thiscall CTransformRandomAccumulate::PerformTransform(class CDataArea,class CDataArea)() + 21537
0x0002:0x0002f5bc C:\DOCUME~1\A1.A\LOCALS~1\Temp\~e5.0001.dir.0000\~df394b.tmp public: virtual unsigned short __thiscall CC2CDifferenceFile::MakeAsciiDifferenceFile(char *,char *)() + 13386
0x0007:0x000812a5 C:\DOCUME~1\A1.A\LOCALS~1\Temp\~e5.0001.dir.0000\~df394b.tmp.
0x0001:0x0087ddbc G:\EA Games\The Sims 2\TSBin\Sims2.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 1934
0x0001:0x00879385 G:\EA Games\The Sims 2\TSBin\Sims2.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 2753872
0x0001:0x0087f065 G:\EA Games\The Sims 2\TSBin\Sims2.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 6711
0x0001:0x0087fc70 G:\EA Games\The Sims 2\TSBin\Sims2.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 9794
0x0001:0x0087fda9 G:\EA Games\The Sims 2\TSBin\Sims2.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 10107
0x0001:0x00879818 G:\EA Games\The Sims 2\TSBin\Sims2.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 2755043
0x0001:0x0070d95e G:\EA Games\The Sims 2\TSBin\Sims2.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 1264425
0x0001:0x00015fe7 C:\WINDOWS\system32\kernel32.dll RegisterWaitForInputIdle() + 73

Stack data: (ESP is 0x0012f4e4)
0x0012f364 00000000 00000000 00000000 00000000 00000000 00c07792 f43f0000 00000000
0x0012f384 70ee1200 60e818f5 68a207bb 34ef1200 70ee1200 60e818f5 68a207bb 34ef1200
0x0012f3a4 a4e418f5 ece74d80 44013900 81000000 00000000 18f11200 00000000 9e020000
0x0012f3c4 01000000 9cee1200 14e5907c 000ddbba 54ee1200 ccf01200 3b000000 cf94d477
0x0012f3e4 1b000000 46020000 bcf01200 23000000 00000000 0000b581 23000000 23000000
0x0012f404 1ce03d01 aced3d01 c0060000 cccccccc cccccccc cccccccc cccccccc cccccccc
0x0012f424 cccccccc cccccccc cccccccc cccccccc cccccccc cccccccc cccccccc cccccccc
0x0012f444 cccccccc cccccccc cccccccc cccccccc cccccccc cccccccc cccccccc cccccccc
0x0012f464 cccccccc cccccccc cccccccc cccccccc cccccccc cccccccc cccccccc cccccccc
0x0012f484 cccccccc cccccccc cccccccc cccccccc cccccccc cccccccc facf907c e36bdd77
0x0012f4a4 c0060000 02000000 30e03d01 e043f677 ffff0000 7ce03d01 04000000 02000000
0x0012f4c4 70eb3d01 d0939c7c ed43f677 d0939c7c 04000000 00000000 7ce03d01 c0060000
0x0012f4e4 505f7966 63736de0 01000000 00000000 6b2a817c 03000000 20059319 88f51200
0x0012f504 40df7966 ffffffff 00000000 71717666 05000000 fd867666 05000000 01000000
0x0012f524 6e647566 30f71200 cc24a501 7cf51200 72627566 78f51200 3f887666 63736de0
0x0012f544 01000000 03000000 6cf51200 00000000 2023a501 63736de0 01000000 00000000
0x0012f564 00000000 03000000 20059319 88f51200 40df7966 5cf71200 d9c87366 88f51200
0x0012f584 40df7966 d0567966 08e9907c b4577966 964979c4 03020303 0498917c f0557966
0x0012f5a4 0648c405 1c567966 e94979c4 01020304 05ffffff f8557966 02f61200 00567966
0x0012f5c4 efc3ce87 08000a00 0e000000 f4557966 86e9907c 48567966 9fa7898f 00000000
0x0012f5e4 00ffffff 98567966 00e0917c ac567966 8b757026 00000000 00f61200 d4567966
0x0012f604 003b2400 c0577966 21760157 00000000 00e1977c d8567966 0023a501 cc577966
0x0012f624 cb826510 00000000 00000000 dc567966 00000000 d8577966 b2f6f0d7 00000000
0x0012f644 00000000 e0567966 00000000 e4577966 abbb4e97 00000000 003b2400 e4567966

Instruction data: (EIP is 0x7c812a6b)
0x7c8129eb 00 00 8b 45 e4 e8 0c fb fe ff c2 0c 00 ff ff ff ff 00 00 00 00 09 2a 81 7c 90 90 90 90 90 8d 45
0x7c812a0b cc 50 ff 15 38 12 80 7c c3 90 90 90 90 90 8b ff 55 8b ec 83 ec 50 8b 45 08 83 65 b8 00 89 45 b0
0x7c812a2b 8b 45 0c 56 8b 75 14 83 e0 01 85 f6 89 45 b4 c7 45 bc 19 2a 81 7c 0f 84 99 00 00 00 8b 4d 10 83
0x7c812a4b f9 0f 0f 87 8d 1d 03 00 85 c9 89 4d c0 74 07 57 8d 7d c4 f3 a5 5f 8d 45 b0 50 ff 15 08 15 80 7c
0x7c812a6b 5e c9 c2 10 00 85 ff 0f 8e 36 93 ff ff 8b 55 fc 89 55 0c 0f b7 16 8b 7d f8 8a 14 3a 88 11 8b 78
0x7c812a8b 0c 0f b6 d2 66 8b 14 57 66 3b 16 0f 85 f9 8a 03 00 8b 50 08 66 8b 5a 04 38 19 0f 84 f7 8a 03 00
0x7c812aab 46 46 41 ff 4d 0c 75 cb e9 f6 92 ff ff 8b 4d 10 e8 24 78 ff ff 8b 55 0c 8b d8 43 e9 11 a3 ff ff
0x7c812acb 8b d9 89 5d 08 e9 06 a2 ff ff 8b 35 9c 47 88 7c e9 01 a2 ff ff 83 65 c0 00 e9 78 ff ff ff 90 90




And no RAM is not the problem it worked that time how it came not work this time

I've readed the past threads about this problem I tried everything didn't work

I have Windows XP SP2
Geforce 3 Ti200 Latest version driver
256 MB RAM Works perfectly...

Anyhelp i would be pleased
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transmogrified
retired moderator
#2 Old 19th Mar 2011 at 12:27 PM
I've readed the past threads about this problem I tried everything didn't work

What exactly have you tried?
Test Subject
Original Poster
#3 Old 19th Mar 2011 at 12:32 PM
I used registery cleaners...
I re-installed the game 2 times
I tried the faq help
I tried updating drivers but they are updated
I tried cleaning up memory i have about 500 MB
I tried closing tasks
Née whiterider
retired moderator
#4 Old 19th Mar 2011 at 1:32 PM
"tried the faq help"? What exactly did you do?

What I lack in decorum, I make up for with an absence of tact.
Test Subject
Original Poster
#5 Old 19th Mar 2011 at 4:26 PM
''tried the faq help'' the sims 2 technical faq
Site Helper
#6 Old 19th Mar 2011 at 6:18 PM
As you are aware (having tried the FAQ), there are many many steps involved in following the FAQ. We want to know each step that you tried, and the results of those tests. Please be more specific or we will not be able to help you.
Test Subject
Original Poster
#7 Old 19th Mar 2011 at 6:56 PM
Yes, I have tried all of the steps none of them worked......
Site Helper
#8 Old 19th Mar 2011 at 8:48 PM
According to Microsoft http://support.microsoft.com/kb/185294
Quote:
All Visual C++ exceptions thrown from code generated by the Microsoft Visual C++ compiler contain this error code. Because this is a compiler-generated error, the code is not listed in the Win32 API header files.
If this error really does occur with newly generated (unmodified) save game files in a newly installed (unmodified) game, then your disk may be bad. Have you tried cleaning your disk? Have you tried installing the game using a different DVD drive or on a different machine?

You may also want to give us your system specs.
Test Subject
Original Poster
#9 Old 20th Mar 2011 at 12:25 PM
No, My Disk is good and I play the game with this PC Only My save game file is unmodified and my game is unmodified no custom contents no mods no stuff

Specs :
Operating System: Microsoft Windows XP Professional (5.1, Build 2600)
Language: English (Regional Setting: English)
System Manufacturer: MEDIONPC
System Model: AWRDACPI
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 1,80GHz
Memory: 256MB RAM
Page File: 287MB used, 328MB available
DirectX Version: DirectX 10.0 (4.10.0000.5515)
Graphic Card: NVIDIA GeForce3 Ti200
Display Mode: 1024 x 768 (32 bit) (70Hz)
shiny!
retired moderator
#10 Old 21st Mar 2011 at 5:00 PM
That technology is a decade old..amazing it still runs at all, none the less able to play games. Sorry.. GeForce3 Ti200 http://modthesims.info/wiki.php?tit...Recommendations

If it used to run at all, it's prob just a sign now of it wearing out. I suggest not trying to game on it anymore, but this is anything game related you can try to rule out a game issue vs. computer issue: http://modthesims.info/wiki.php?tit...:Game%20Problem
Test Subject
Original Poster
#11 Old 22nd Mar 2011 at 9:29 AM
Whew.. I'm too lucky at the last of this month i am going to buy Geforce 8600 Graphic Card
Well anyways thanks for help
shiny!
retired moderator
#12 Old 22nd Mar 2011 at 5:09 PM
Are you sure that motherboard will support the card? I think that CPU is way too old to have the motherboard be running PCIE.. it was released in 2001 and PCI-E didn't come around until 2004 so the likelihood of that board supporting that card is very very slim. I can guarantee you that even if the motherboard will support the card you will need to upgrade the PSU too, unless you have already done so. Really doesn't change the fact that the CPU is so weak and old and you have 1/8 of the minimum RAM you need. That machine is ready for retirement and any money you put into it at this point is a waste.

Also the 8600gt is 5 generations old and several years discontinued.

Sorry.
Test Subject
Original Poster
#13 Old 28th Mar 2011 at 12:20 PM
Hmmm i just think 1 way is just done sell the current pc and buy a newer one alright thanks
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