So...let me explain what just happened here.
Ayana Yuki started a fire. My male of the couple (Darius) was safe, he was returning from a class, so I told him to go to the administration building. Meanwhile, my female sim, Kelli, was stuck with this fire. After a while, a firefighter came. Problem solved, right? Wrong. He's like "Oh no, I can't reach the fire!" Another one came and said the same thing. And no one else bothered to put it out. Multiple sims were on fire, Skip Taylor died a horrific death, Kelli (somehow) got stuck INSIDE the flames's area and I had to teleport her out. And worst of all, she missed a burning hot bonfire party. What a day.
"If you were happy every day of your life, you wouldn't be a human being. You'd be a game show host."