This one was due to a faulty Store Item, the cellar arch

Processor Name: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
Processor Architecture: AMD64
Graphics Processor: NVIDIA GeForce GTX 550 Ti

Games Installed: The Sims™ 3 (1.29.55.014002), Die Sims™ 3 Reiseabenteuer (2.17.2.011032), Die Sims™ 3 Luxus-Accessoires (3.13.1.011031), Die Sims™ 3 Traumkarrieren (4.10.1.011031), Die Sims™ 3 Gib Gas-Accessoires (5.8.1.011031), Die Sims™ 3 Late Night (6.5.1.011031), Die Sims™ 3 Design-Garten-Accessoires (7.3.2.011031), Die Sims™ 3 Lebensfreude (8.0.152.011001), Die Sims™ 3 Stadt-Accessoires (9.0.73.012001), Die Sims™ 3 Einfach tierisch (10.0.96.013001)
Custom Content: No

[UNKNOWN] 21.02.2012 14:48:16
OS Version: 6.1.7601
TS3 Path: J:\EA\Sims3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Installed RAM: 7.98 GiB
TS3 Free VM: 2.90 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000007
Crash Address: 0x00b33cfb "J:\EA\Sims3\Game\Bin\TS3W.exe":0x0001:0x00732cfb

There's a lot of updates missing there. I'd try cutting back on custom content first. Considering it looks like the game crashed early on, there might be world save corruption too.

My most recent crash to desktop with a few day old Lunar Lakes. I've had at least 3 crashes with 3 different neighborhoods all with the same crash type and crash address.

Processor Name: Pentium(R) Dual-Core CPU E5300 @ 2.60GHz
Processor Architecture: AMD64
Graphics Processor: ATI Radeon HD 4800 Series (512 MiB)

Games Installed: The Sims™ 3 (1.29.55.014001), The Sims™ 3 World Adventures (2.17.2.011031), The Sims™ 3 High-End Loft Stuff (3.13.1.011031), The Sims™ 3 Ambitions (4.10.1.011031), The Sims™ 3 Fast Lane Stuff (5.8.1.011031), The Sims™ 3 Late Night (6.5.1.011031), The Sims™ 3 Outdoor Living Stuff (7.3.2.011031), The Sims™ 3 Generations (8.0.152.011001), The Sims™ 3 Town Life Stuff (9.0.73.012001), The Sims™ 3 Pets (10.0.96.013001), The Sims™ 3 Master Suite Stuff (11.0.84.014001)
Custom Content: Yes (25 found)

[CORRUPT SAVE] 2/23/2012 12:57:25 AM
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\game\bin\TS3W.exe
TS3 Version: 0.1.0.1266
Crash Type: ACCESS_VIOLATION reading address 0x00000030
Crash Address: 0x00d22aef "C:\Program Files (x86)\Electronic Arts\The Sims 3\game\bin\TS3W.exe":0x0001:0x00921aef

Hello,

I've been having the crashes lately in multiple neighborhoods. The crash analyzer seems to be suggesting I update my expansions, but I thought that since patch 1.22 it was no longer necessary to update indvidual expansions, and instead we can just update the base game to the latest version. Should I go ahead and try updating the expansions? My particular kind of CC should not be causing a crash; at most it could cause script errors. I'm a bit at a loss as to what to do Any suggestions?
Thanks

Processor Name: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
Processor Architecture: AMD64
Graphics Processor: NVIDIA GeForce GTX 560 (1 GiB)

Games Installed: The Sims 3 (1.29.55.014003), The Sims 3 World Adventures (2.5.12.004003 -> 2.17.2.011033), The Sims 3 High End Loft Stuff (3.1.7.004001 -> 3.13.1.011031), The Sims 3 Ambitions (4.0.87.006001 -> 4.10.1.011031), The Sims 3 Fast Lane Stuff (5.0.44.008001 -> 5.8.1.011031), The Sims 3 Late Night (6.0.81.009001 -> 6.5.1.011031), The Sims 3 Outdoor Living Stuff (7.0.55.010001 -> 7.3.2.011031), The Sims 3 Generations (8.0.152.011001), The Sims 3 Town Life Stuff (9.0.73.012001), The Sims 3 Pets (10.0.96.013001), The Sims 3 Master Suite Stuff (11.0.84.014001)
Custom Content: Yes (932 found)

[WARNING CUSTOM CONTENT] 2012/2/23 16:21:38
OS Version: 6.1.7601
TS3 Path: D:\Program Files\Electronic Arts\The Sims 3\game\bin\TS3W.exe
TS3 Version: 0.1.0.1266
Installed RAM: 3.92 GiB
TS3 Free VM: 1.90 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000008
Crash Address: 0x004fdd37 "D:\Program Files\Electronic Arts\The Sims 3\game\bin\TS3W.exe":0x0001:0x000fcd37

I don't really have any ideas other than to try to run it without those few custom content you have. One might be causing the issue especially if it applies to all three neighborhoods.


Same as above, try running it without custom content to see if it fixes the problem.

Please Help Me !

Processor Name: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz
Processor Architecture: x86
Graphics Processor: NVIDIA GeForce 8400GS (512 MiB)

Games Installed: The Sims™ 3 (1.29.55.014002), The Sims™ 3 Volta ao Mundo (2.17.2.011032), The Sims™ 3 Vida em Alto Estilo Coleção de Objetos (3.13.1.011031), The Sims™ 3 Ambições (4.10.1.011031), The Sims™ 3 Acelerando Coleção de Objetos (5.8.1.011031), The Sims™ 3 Caindo na Noite (6.5.1.011031), The Sims™ 3 Vida ao Ar Livre Coleção de Objetos (7.3.2.011031), The Sims™ 3 Gerações (8.0.152.011001), The Sims™ 3 Vida Urbana Coleção de Objetos (9.0.73.012001), The Sims™ 3 Pets (10.0.96.013001), The Sims™ 3 Suíte de Luxo Coleção de Objetos (11.0.84.014017)
Custom Content: Yes (9 found)

[CORRUPT SAVE] 22/02/2012 21:44:39
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Crash Type: ACCESS_VIOLATION reading address 0x00000030
Crash Address: 0x00573391 "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00172391

[CORRUPT SAVE] 22/02/2012 22:00:55
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Crash Type: ACCESS_VIOLATION reading address 0x00000030
Crash Address: 0x00573391 "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00172391

[CORRUPT SAVE] 22/02/2012 22:19:51
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Crash Type: ACCESS_VIOLATION reading address 0x00000030
Crash Address: 0x00573391 "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00172391

[CORRUPT SAVE] 23/02/2012 03:19:40
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Crash Type: ACCESS_VIOLATION reading address 0x00000030
Crash Address: 0x00573391 "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00172391

[LAA CRASH] 23/02/2012 14:07:23
OS Version: 6.1.7601
Installed RAM: 3,00 GiB
TS3 Free VM: 173 MiB / 2,00 GiB

Help Me !

Processor Name: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz
Processor Architecture: x86
Graphics Processor: NVIDIA GeForce 8400GS (512 MiB)

Games Installed: The Sims™ 3 (1.29.55.014002), The Sims™ 3 Volta ao Mundo (2.17.2.011032), The Sims™ 3 Vida em Alto Estilo Coleção de Objetos (3.13.1.011031), The Sims™ 3 Ambições (4.10.1.011031), The Sims™ 3 Acelerando Coleção de Objetos (5.8.1.011031), The Sims™ 3 Caindo na Noite (6.5.1.011031), The Sims™ 3 Vida ao Ar Livre Coleção de Objetos (7.3.2.011031), The Sims™ 3 Gerações (8.0.152.011001), The Sims™ 3 Vida Urbana Coleção de Objetos (9.0.73.012001), The Sims™ 3 Pets (10.0.96.013001), The Sims™ 3 Suíte de Luxo Coleção de Objetos (11.0.84.014017)
Custom Content: Yes (9 found)

[CORRUPT SAVE] 22/02/2012 21:44:39
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Crash Type: ACCESS_VIOLATION reading address 0x00000030
Crash Address: 0x00573391 "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00172391

[CORRUPT SAVE] 22/02/2012 22:00:55
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Crash Type: ACCESS_VIOLATION reading address 0x00000030
Crash Address: 0x00573391 "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00172391

[CORRUPT SAVE] 22/02/2012 22:19:51
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Crash Type: ACCESS_VIOLATION reading address 0x00000030
Crash Address: 0x00573391 "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00172391

[CORRUPT SAVE] 23/02/2012 03:19:40
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Crash Type: ACCESS_VIOLATION reading address 0x00000030
Crash Address: 0x00573391 "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00172391

[LAA CRASH] 23/02/2012 14:07:23
OS Version: 6.1.7601
Installed RAM: 3,00 GiB
TS3 Free VM: 173 MiB / 2,00 GiB

You'll need more RAM installed in your computer and then to follow the instructions here:
Game Help:Insufficient Memory Crashes^wiki

Could be hardware instability. Does the computer ever randomly restart or blue screen?

Sorry for late reply.
So it's not CC problem, then? I still looking for workaround for these BSOD, because they're so random. Thank you again for your help

It could be but games can't directly cause blue screens. Until the blue screens are fixed, there's no sense hunting for something wrong with the game.

Have you tried running it without any custom content?

Launcher only shows the highest version number of all the products installed. If you want to try updating the game fully, use the þatch Downloader.

Yeah, the number the launcher shows won't change but the little icons at the bottom of the launcher will when you hover the mouse over them.

Have you tried deleting/renaming "The Sims 3" directory in Documents\Electronic Arts folder? You'll lose your save if you do that but that's about the last idea I have, unfortunately.

Hi FordGT90Concept!! These are my xcpts:
Total physical memory: 3836 Mb
Available physical memory: 1087 Mb
Total page file memory: 7900 Mb
Available page file memory: 3976 Mb
Total virtual memory: 4095 Mb
Free virtual memory: 2638 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
App version: 0.1.0.1266

[Exception info]
date: 2012-02-25
time: 06.54.57
type: ACCESS_VIOLATION reading address 0x000003fc
address: 0x005c3b27 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x001c2b27

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
App version: 0.1.0.1266

[Exception info]
date: 2012-02-25
time: 03.50.38
type: ACCESS_VIOLATION writing address 0x4870e9e0
address: 0x4870e9e0 <unknown module>

[Exception info]
date: 2012-02-24
time: 09.22.36
type: ACCESS_VIOLATION reading address 0x00000031
address: 0x701ee375 "C:\Windows\system32\d3d9.dll":0x0001:0x0000d375

[Exception info]
date: 2012-02-23
time: 10.17.48
type: ACCESS_VIOLATION writing address 0x27585b90
address: 0x27585b90 <unknown module>

[Exception info]
date: 2012-02-19
time: 10.37.52
type: BREAKPOINT
address: 0x0058ae26 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00189e26

[Exception info]
date: 2012-02-19
time: 10.13.55
type: BREAKPOINT
address: 0x0058ae26 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00189e26

The CLA is saying I need to update WA & HELS, check graphics card for instability/ replacement & DEP changes which I changed using the command prompt(deletevalues nx). Do I need to re-patch 1.29?
Also in Programs files(86)Game/Bin my TS3EP files do not have .exe at the end. Do I need to add .exe to the Pets expansion file or any file? All mods updated too! I noticed when I ordered pizza using sims phone in Appaloosa Trails is when it crashed twice, today & yesterday.

@starchile: Please use the "Copy to Clipboard" function.


@kloaz: Sorry. You might have happened upon an error in the game itself so there's nothing I can suggest to fix it. Hopefully the next patch will correct the matter for you.

Processor Name: Unknown
Processor Architecture: AMD64
Graphics Processor: Unknown

Games Installed: The Sims™ 3 (1.26.89.013002 -> 1.29.55.014002), The Sims™ 3 World Adventures (2.0.86.002002 -> 2.17.2.011032), The Sims™ 3 Ambitions (4.0.87.006001 -> 4.10.1.011031), The Sims™ 3 Late Night (6.0.81.009001 -> 6.5.1.011031), The Sims™ 3 Generations (8.0.152.011001), The Sims™ 3 Pets (10.0.96.013001)
Custom Content: Yes (2 found)

[WARNING WRONG EXE] 10/27/2010 6:25:47 PM
Message: Incorrect Executable - Expecting: TS3W.exe, Got: TS3.exe.

[WARNING WRONG EXE] 10/27/2010 6:30:00 PM
Message: Incorrect Executable - Expecting: TS3W.exe, Got: TS3.exe.

[UNKNOWN] 6/1/2011 11:46:01 AM
OS Version: 6.0.6002
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.151
Installed RAM: 4.00 GiB
TS3 Free VM: 2.89 GiB / 4.00 GiB
Crash Type: STACK_OVERFLOW
Crash Address: 0x750e4ed9 "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4053_none_d08d7da0442a985d\MSVCR80.dll":0x0001:0x00013ed9

[UNKNOWN] 6/4/2011 2:16:27 PM
OS Version: 6.0.6002
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.148
Installed RAM: 4.00 GiB
TS3 Free VM: 2.62 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000000
Crash Address: 0x00ce21b9 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x008e11b9

[INSUFFICIENT GRAPHICS] 11/20/2011 11:42:21 PM
OS Version: 6.0.6002

________________________________________________________________________________________________________________

I know this is not recent or w/e. But its not showing recent crashes and when I was watching updater I noticed it crash on TS3W.exe

Any help would be greatly appreciated!!

You defnitiely need to update the game. The þatch Downloader can help with that.

You're amazing for coming up with this! Please let us know if anyone (or you) does it on Mac!

[QUOTE=FordGT90Concept]@starchile: Please use the "Copy to Clipboard" function.


@kloaz: Sorry. You might have happened upon an error in the game itself so there's nothing I can suggest to fix it. Hopefully the next patch will correct the matter for you.[/QUOTE



@FordGT90Concept: How do I copy to clipboard? Dont see that option when copying. I copied & pasted when I posted my excpts above.

In Crash Log Analyzer, it has a button about 2/3s up from the bottom that says "Copy to Clipboard." Click on it, then paste it in your reply.

Ok here it is:

Processor Name: AMD Turion(tm) X2 Dual-Core Mobile RM-72
Processor Architecture: AMD64
Graphics Processor: ATI Radeon HD 3200 Graphics (256 MiB)

Games Installed: The Sims™ 3 (1.29.55.014017), The Sims™ 3 World Adventures (2.14.4.010017 -> 2.17.2.011037), The Sims™ 3 High-End Loft Stuff (3.0.38.004017 -> 3.13.1.011037), The Sims™ 3 Ambitions (4.0.87.006017 -> 4.10.1.011037), The Sims™ 3 Fast Lane Stuff (5.8.1.011037), The Sims™ 3 Late Night (6.5.1.011037), The Sims™ 3 Generations (8.0.152.011017), The Sims™ 3 Pets (10.0.96.013017)
Custom Content: Yes (1262 found)

[DEP CRASH] 2/23/2012 10:17:48 AM
OS Version: 6.0.6002
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266

[INSUFFICIENT GRAPHICS] 2/24/2012 9:22:36 AM
OS Version: 6.0.6002

[DEP CRASH] 2/25/2012 3:50:38 AM
OS Version: 6.0.6002
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266

[WARNING CUSTOM CONTENT] 2/25/2012 6:54:57 AM
OS Version: 6.0.6002
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Installed RAM: 3.75 GiB
TS3 Free VM: 2.58 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x000003fc
Crash Address: 0x005c3b27 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x001c2b27

[WARNING CUSTOM CONTENT] 2/29/2012 11:18:37 AM
OS Version: 6.0.6002
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Installed RAM: 3.75 GiB
TS3 Free VM: 3.27 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000000
Crash Address: 0x00d6f9f9 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x0096e9f9

[WARNING CUSTOM CONTENT] 2/29/2012 12:38:41 PM
OS Version: 6.0.6002
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.1.0.1266
Installed RAM: 3.75 GiB
TS3 Free VM: 3.27 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000000
Crash Address: 0x00d6f9f9 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x0096e9f9


Also how can I find the 2009 Granny dll so I can fix broken objects? Thanks so much for the help!!!

Pets and low end graphics cards don't go well together. I would suggest turning your graphics settings down and running the game without any custom content.

I can't download this. It says cookies are not found and that I am not logged in