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Test Subject
Original Poster
#1 Old 28th Aug 2011 at 5:34 PM
APPCRASH, TS3W.exe
Hi there

I'm hoping someone can help me. My game crashes in-game. I have no idea what to do, and my google-fu has failed me.

This is (in Danish, but tech names are the same) what happens:

Navn på problemhændelse: APPCRASH
Programnavn: TS3W.exe
Programversion: 0.2.0.154
Tidsstempel for program: 4e1cce0a
Fejlmodulnavn: TS3W.exe
Fejlmodulversion: 0.2.0.154
Tidsstempel for fejlmodul: 4e1cce0a
Undtagelseskode: c0000005
Undtagelsesforskydning: 001c801d
OS-version: 6.0.6002.2.2.0.768.3
Landestandard-id: 1030
Yderligere oplysninger 1: 23d8
Yderligere oplysninger 2: b036b56d7450a95d9085d9f288f03a09
Yderligere oplysninger 3: d1f6
Yderligere oplysninger 4: 49b30567e5099d94ee7b128591d38892
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staff: administrator
#2 Old 28th Aug 2011 at 6:02 PM
Default MTS2 Staff Reply
  • General - Do the Game Problem FAQ
    You appear to have not gone through our main Game Help:Game Problemwiki FAQ. Please go through and do the steps on this FAQ, including any others that it links to (for example the Game Help:Game Problem-Problem Custom Contentwiki FAQ).

    Usually, in the vast majority of cases, actually going through and doing the steps (doing, not just reading) fixes issues - sometimes you may be asked to remove custom content, or to patch - please rest assured that all of our FAQs have been tested by our staff and volunteers and we wouldn't suggest you do something unless it's been known to fix particular issues.

  • General - Post System Specs
    We need more information before we can help with your issue.
    • Please post a Quick summary of your System Specs
      Instructions on finding them are here: Game Help:System Specswiki.
    Please Do NOT post your complete DxDiag report in your thread.

First, try the Game Problem FAQ, especially if this happens at a particular point in gameplay (or even just randomly). If that doesn't help, please post your system specs (the summary version, please).
Test Subject
Original Poster
#3 Old 28th Aug 2011 at 6:24 PM
Thank you for the links. I'm not entirely sure about the sample form, but I tried:

------------------
System Information
------------------
Time of this report: 8/28/2011, 19:13:14
Machine name: BRUGER-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.110617-0336)
Language: Danish (Regional Setting: Danish)
System Manufacturer: FUJITSU SIEMENS
System Model: AMILO Desktop La3415G
BIOS: Default System BIOS
Processor: AMD Athlon(tm) Dual Core Processor 4450e (2 CPUs), ~2.3GHz
Memory: 3326MB RAM
Page File: 1331MB used, 5563MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode

---------------
Display Devices
---------------
Card name: ATI Radeon HD 3200 Graphics
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon HD 3200 Graphics (0x9610)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9610&SUBSYS_73041462&REV_00
Display Memory: 1662 MB
Dedicated Memory: 254 MB
Shared Memory: 1407 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Standard PnP-skærm
Driver Name: atidxx32.dll,atidxx64,atiumdag.dll,atiumdva.dat,atiumd64,atiumd6a,atitmm64
Driver Version: 7.15.0010.0127 (English)
DDI Version: 10
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 6/24/2008 22:03:22, 1626624 bytes

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1462304B&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5636 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/2/2008 18:11:40, 2147544 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek HDMI Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1462304B&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5636 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/2/2008 18:11:40, 2147544 bytes

Description: Realtek Digital Output(RCA) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1462304B&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5636 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/2/2008 18:11:40, 2147544 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 8.8 GB
Total Space: 77.8 GB
File System: NTFS
Model: WDC WD10EACS-07D6B1 ATA Device

Drive: D:
Free Space: 836.6 GB
Total Space: 867.0 GB
File System: NTFS
Model: WDC WD10EACS-07D6B1 ATA Device

Drive: E:
Model: HL-DT-ST DVDRAM GH10N ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (Danish), 4/11/2009 06:39:17, 67072 bytes
world renowned whogivesafuckologist
staff: administrator
#4 Old 28th Aug 2011 at 6:34 PM
Ah, well, looks like you have integrated graphics which are weak and unsupported, which would certainly explain why your game is crashing. As this is a desktop, you may be able to buy a new graphics card (and possibly necessary is also a stronger power supply, depending on what you have already). There is information on that in the Computer & Software Help section, found on the Help menu - the stickied threads there have tons of info.

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YOUR BUTTHURT SUSTAINS ME.
Test Subject
Original Poster
#5 Old 28th Aug 2011 at 6:49 PM
Thank you so much.
 
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