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Old 18th Jan 2008, 3:41 AM DefaultError please insert oringal disc instead of backup (1000) #1
koolaid
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==System==

Operating System: Windows xp
Processor: AMD Athlon(tm) 64 Processor 3000+, MMX, 3DNow, ~1.8GHz
Memory: 894MB RAM
Page File: 361MB used, 1807MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)
==Display==

Name: NVIDIA GeForce 6100 nForce 405
Manufacturer: NVIDIA
Chip Type: GeForce 6100 nForce 405
==Sound==

Name: Realtek HD Audio output



Ok i jsut bought the sims 2 bon voyage like a wekk ago and i install it and it ran jsut fine now today whe i go to paly it i get the error "Please insert original disc instead of backup(1000)" From what i get on it that people who use a fake cd to play get the message but i have the real oringal cd that can in thought simi blig case and i would love to know how i could fix this so i can play ythe game

i have tryed to reinstall it and that did not help eather.

right now i uninstad it so i can play wiht sessions.

if you cant help i guess ill have to take it back if i can find recpest or ask ea games to fix it and or send me a new one
Old 18th Jan 2008, 4:24 AM #2
Vertex
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Have you downloaded the patch?
Have you updated your NVIDIA driver?
Have you checked that there are no questions like this answered in the official Sims2 forum?
Just check all these.
It should help you.
Old 18th Jan 2008, 4:44 AM #3
Canoodle
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http://www.sims2wiki.info/wiki.php?...Voyage_Launcher

Have you tryed bypassing the launcher? It's been buggering up games for quite some time. Also, double check your disk is clean and free of scratches. It almost sounds like your drive isn't reading the disk correctly.

ETA: you don't happen to have any disk emulating software installed like Clone CD, Nero, Alcohol etc ? Securom might be throwing a wobbly. Just a thought.

I'm worried that my latest Salvation Army donation will result in homeless people looking like sluts from the 90s.
Last edited by Canoodle : 18th Jan 2008 at 4:52 AM.
Old 18th Jan 2008, 5:16 AM #4
koolaid
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Have you downloaded the patch? yep
Have you updated your NVIDIA driver?
Have you checked that there are no questions like this answered in the official Sims2 forum? did not see any thing
The bypass did not help eather
Old 18th Jan 2008, 5:22 AM #5
Canoodle
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Hmmm. Hold tight. It almost sounds like a hardware/software glitch or a problem with the CD. There are a few people around here that are probably better at these things than me. I'm sure someone will pop in to offer an opinion.

I'm worried that my latest Salvation Army donation will result in homeless people looking like sluts from the 90s.
Old 18th Jan 2008, 2:31 PM #6
julianarosalia
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Can you play music CDs and run other video games that require a disk?

Please do not PM me with Game or Site Help questions. Post them in the appropriate section after going through the FAQs.

"The greatest trick the devil ever pulled was convincing the world he didn't exist." ~ Verbal Kint, The Usual Suspects
Old 18th Jan 2008, 6:24 PM #7
Whiterudder
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I remember this error, though I don't remember how it was fixed. I can't seem to find the thread... however any disc emulation software you have installed it very likely a cause.

"On the page, punctuation performs its grammatical function, but in the mind of the reader it does more than that. It tells the reader how to hum the tune." - Lynn Truss, Eats, Shoots and Leaves
Last edited by whiterider : 18th Jan 2008 at 6:31 PM.
Old 20th Jan 2008, 6:04 AM #8
koolaid
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i can run other cds on my computer i can pay sims if i uninstall bv and use sesions.
Old 20th Jan 2008, 6:23 AM
Vertex
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Old 20th Jan 2008, 11:00 AM #9
Whiterudder
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How about disc emulation software? Having anything like Nero, Alcohol120%, anything with ISO in its name, or DAEMON tools installed could easily cause this.

"On the page, punctuation performs its grammatical function, but in the mind of the reader it does more than that. It tells the reader how to hum the tune." - Lynn Truss, Eats, Shoots and Leaves
Old 20th Jan 2008, 11:47 AM
Vertex
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Old 20th Jan 2008, 7:49 PM #10
koolaid
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should o try and uninstall nero
Old 21st Jan 2008, 2:35 AM #11
julianarosalia
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Yes, uninstall Nero and let us know if that fixes the problem.

Please do not PM me with Game or Site Help questions. Post them in the appropriate section after going through the FAQs.

"The greatest trick the devil ever pulled was convincing the world he didn't exist." ~ Verbal Kint, The Usual Suspects
Old 22nd Jan 2008, 6:30 PM #12
koolaid
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nope that did not help it stall wont work
Old 22nd Jan 2008, 7:19 PM #13
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Sounds like a "secuROM" issue to me. the only "legal" thing you can do is, A) get a new disk. or, B) contact the "secuROM" people, they may be able to help! (clutching at straws here)

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Old 22nd Jan 2008, 7:39 PM
koolaid
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Old 23rd Jan 2008, 9:38 PM #14
koolaid
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any one else able to help me with this
Old 28th Jan 2008, 10:23 PM #15
SarahKjrsten
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I have the same problem, and I have a brand new computer. The only software I've installed is PSPX and the Sims 2.

Sometimes the game will run, but increasingly I get this error. It's really frustrating because I have the original cd in the drive and every other cd works perfectly fine.

Is there anything I can do so I can play my game?

And yes, I have tried bypassing the launching with no sucess.
Old 30th Jan 2008, 1:06 AM #16
madie
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i've got the same problem. it happened once, and then again, and now it's every time. it takes forever to actually play the game b/c i have to reboot and reboot and reboot until it'll work.

*edit* i can't play it at all now. i've just rebooted 4 times in a row and i get the same error. the only thing i found was: this which just says make sure your disc is clean and this is how to run a log and email us the info and MAYBE we'll get back to you. it's due to SecuRom being installed on your computer in order to run BV.
Last edited by madie : 30th Jan 2008 at 1:29 AM. Reason: found more info
Old 30th Jan 2008, 2:08 AM #17
koolaid
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i just uninatall and uinstall the game wheni want to play but make sure you back up you sims 2 ea floder in the my doc.
Old 30th Jan 2008, 6:52 PM #18
koolaid
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ea was no help at all ill keep a look out and hope someone finds a fix to this
Old 30th Jan 2008, 11:33 PM #19
madie
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yea, the only option i can think of is to just buy a new disc (which is RETARDED b/c i already own the d*mn game). but if i DO buy a new one, will it work since the registration number on the new disc will differ from the registration number on the old one?
Old 31st Jan 2008, 12:10 AM #20
Canoodle
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Yes, it will work. I own two copies of each game owing to having two homes and I only registered each game once...the second copy at my second home has never been registered and plays just fine. Registration of the game is not mandatory.

I'm worried that my latest Salvation Army donation will result in homeless people looking like sluts from the 90s.
Old 13th Feb 2008, 6:10 AM #21
koolaid
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i might try that and see how it works
Old 20th Feb 2008, 11:21 AM #22
starry8t2
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I have had this same problem and this is what I find works. I bought my copy from HMV...

Load the game before you have the disk in the drive.
It will ask you to insert the disk, do it.
If it fails and asks for the original disk try again.

It's quite frustrating as I don't have any kind of software like that or "bad" copies of the sims and it makes you look like you were a cheap ass and wouldn't buy a proper copy! I like the way EA don't wanna help as well.. *grumbles*

Be mesmerised by my dancing kitty!
Old 1st Mar 2008, 5:16 AM #23
koolaid
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OK i found the suslation
you need to update the firmwere for you driver
 


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