http://www.youtube.com/watch?v=56OvtKL90Fk
Heres a video of the glitch.
I don't really know everyone else with the glitch but what is wrong?
I've used other 3d games and they work just fine, the only game that that happens to is the Sims 2.

Dear Charliona,

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This is a system generated message

I have gone through the FAQS.
And nothing has helped, I've also tried everything EA told me.
Same thing happens...I don't understand because it is not a common glitch.

==System==

* Operating System: Microsoft Windows XP Professional
* Processor: Intel Pentium 4 CPU 2.00 GHZ
* Memory: 512MB RAM
* Page File: 429 mb used 820 mb available
* DirectX Version: DirectX 9.0
* Model Number: P9816A-ABA 552W

==Display==

* Name: NVIDIA GeForce6600 GT
* Manufacturer: NVIDIA
* Chip Type: GeForce6600 GT
* Approx. Total Memory: 128.0 MB

* Main Driver: nv_disp.dll
* Version: 6.14.0011.7516 (English)

==Sound==

* Name: Realtek AC97 Audio

So there is no change even after doing a full uninstall, deleting the entire ea games folder under my docs and reinstalling? Also, if you notice in the FAQ the link to the game patches includes 11 different patches to install, depending on how many expansion you've installed. You've patched everything?

You can try doing a fresh install of the latest Nvidia drivers for your card. First go to add/remove programs and get rid of anything to do with Nvidia. Restart your computer and it should prompt you about finding new hardware and wanting to install the software for it. Ignore that. Instead download these and install. Then restart again. Also good to get the newest directx

Curious about your system temperatures after prolonged gameplay. Download and run this program. Leave it running while you play TS2 for about an hour, then post a screencap of the program. It will record the maximum temperatures your system components reach.

Your ram and cpu are also on the low side. Check out this thread for realistic minimums. If you have any expansions installed you could try uninstalling everything and then reinstalling just the base game.

I've tried everything virtually possible.
Nothing fixes this very old problem.



Okay so I saw the temperature change,
and I put a fan behind the thingy.
The temperature has cooled down...
a lot.
But the glitch still happens.

You've already tried everything new I recommended in post #4 too?

Well looks like your gpu and cpu don't have any heat sensors.. but your hard drive is MUCH too hot. In fact it is only two degrees from critical.. For one thing this means you have an increased chance of data loss/corruption. Over time this sustained heat level can cause the drive to fail all together. Also, if your hard drive is running that hot it's possible other components in your computer are also overheating. This high heat could be wearing out your gpu, thus causing the graphics glitches. This is a desktop, right? I recommend opening it up and taking a can of compressed air to clean it for dust. Make sure to pay special attention to all the fans in the case. Your computer is obviously an older machine, and over time dust build up can really reduce your computer's ability to cool itself. When you've done that run the program after playing the game awhile again and let's at least see if the temp comes down..

If the problem is due to long term high heat wearing down the graphics card there's not anything that can be done to fix it.

Also have you tried making a new administrator account and installing TS2 on there? If you have a copy of windows to install you could also make a new partition on your hard drive and do a fresh install of Windows onto it. You'll have to install all your drivers of course. This is a lot of work but it's guaranteed to narrow it down to hardware vs. software issue. If you've really gone though EVERYTHING suggested in this thread, those are my last two ideas.

Last edited by callistra : 14th Jun 2008 at 06:21 AM.

Yes I have...
& yes it is a desktop [thank goodness].
And okay.
Thanks for all the help.
I will try that and I will get back @ you to see.
It is basically an older machine, and it has a lot of dust so maybe that is why this is happening, and it's been for ever since it's been opened up and cleaned.

I tried it...
and nothing works. :[
Like I said before, thanks for the help though.