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Lab Assistant
Original Poster
#1 Old 4th Jun 2009 at 1:14 AM Last edited by KillingSpoon : 6th Jun 2009 at 7:52 AM. Reason: Wanted to let people know that the Sims Help was trying to determine if I stole the game..And then told me to return it.
Default Disc Authentication Failure
I'm having a problem trying to run my game. Every time I insert the disk into my computer, it pops up with a screen displaying:
"Disc Authentication Failure
No game disc found! Please insert The Sims 3 game disc before proceeding."

I've tried to play on many of the other systems in my house.
I tried it in one other computer that did NOT have the required CPU or graphics capabilities and a message popped up showing an error with the graphics card and the game, which I WOULD except from it.
On every other system, the same Disc Authentication Failure message popped up.

I know I don't have the correct requirements to play the game, but does this failure message have anything to do with that? Also, The Sims 3 requirements log said I needed at least a "128 MB Video Card, with support for Pixel Shader 2.0" My card is 256 MB Dedicated (w/ 256 MB Shared) and can definitely support Pixel Shader 2.0. I know my Intel(R) Celeron(R) M CPU 420 @ 1.60GHz is too slow to support the game, but the CPU Speed is 2.41 GHz. :S
I guess their requirements checker is just a bit off.

I have attached a full detailed summary and a .JPG of the failure message.
Download - please read all instructions before downloading any files!
File Type: zip Report - 6-3-09.zip (9.2 KB, 58 downloads) - View custom content
Description: A full detailed summary of my computer.

[Rest in Peace, Sarah. Beloved Cat. 8/12/09]
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