why can't you use the downloads folder in my documents. I use mine to store all my downloads in, I also have sub folders, I then transfer these downloads to the appropiate places to instal into my game

The Downloads folder in My Documents is a "holding tank" for not-yet-installed sims3pack files. It does not hold the actual installed files that are used by your game, nor does it read .package files - you can't use it as it just doesn't work like that.

If you had read my letter right you would have read that I do use it as a "holding tank" the point that I trying to make is that we are told not to save downloads in the downloads folder we are told to save them somwhere else i.e desktop then rip them from there, why, when the downloads folder can be used for just the same purpose

Because it's usually easier and more user-friendly for most people to save to the Desktop for most people, rather than drilling down several folder levels to put files in a place that seems like it would work to read their files but doesn't. If we tell people, "Put your stuff in Downloads" then they're just going to think it's like TS2 and that's all they have to do, rather than going ahead and actually installing them - especially in the case of .package files that have to be put in a -completely- different place.

Bear in mind that we always write our FAQs as if we're talking to the stupidest person we can imagine - because otherwise someone won't get it. If you understand the process well enough to do it slightly differently, go for it - but we don't assume you do understand when we write these things.

Thanks for that discussion Its good to get your view on things can you go to the exchange and sort that pesky installer out I ca'nt download anything from the exchange. you seem to have the knowledge and expertise