Hey guys. I am just wondering if anyone else is having this problem: I have installed World Adventures and updated to the new patch (unfortunately you have to) and when I start up the game I get to my saved games but when it begins loading a household my whole computer shuts down. It is driving me bonkers and I just would like to know if anyone else is having this issue. It is quite possible that my stinky graphics chip in my laptop can't handle WA, or is overheating my computer, but it just seems weird to me that my lappy can't even load the game. Thanks for any suggestions!

In order to better solve your problem, please go through the following as listed below:

• General - Post System Specs
  We need more information before we can help with your issue. Please post your system specs - instructions on finding them are here: Game Help:System Specs^wiki
  

Yep, it's very possibly that. If your computer is shutting itself down then it's a problem with the computer, not the game. Provide us some info and we'll see what can be done. :)

On occasion you might be asked to do a long FAQ - please make sure you do all the steps and don't just skip over them. You'll often find that these long FAQs have all the details you need. If nothing in the above FAQs fixes your problem you may post again detailing exactly which you have done and which steps failed.

Well I had already removed all mods/hacks and cc before installing. Sure it loads faster but it did not fix my problem in the long run, just caused it to stay loading for a few seconds longer.

Okay, I can get you some specs when I get home (on the cellular now). What I can tell you off the top of my head is I have a toshiba satellite 215-4757, win xp, 2 gig ram, 500 gig hd, and ati radeon x1200 (pooey grachics chip).

Yeah, it certainly sounds like specs are at fault. When you get back to the laptop, in addition to the proper specs, please run this program for 20 mins or so on the laptop, then take a screenshot of it and attach that here. I would ask you to do the same while playing TS3, but evidently that'd be a bit pointless.

------------------
System Information
------------------
Time of this report: 11/17/2009, 22:10:45
Machine name: LAPTOPOLICIOUS
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090804-1435)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite A215
BIOS: Ver 1.00PARTTBL
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-56, MMX, 3DNow (2 CPUs), ~1.8GHz
Memory: 1918MB RAM
Page File: 608MB used, 3202MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon X1200 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon X1200 Series (0x791F)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_791F&SUBSYS_FF001179&REV_00
Display Memory: 700.0 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Generic Television
Monitor Max Res: 640,480
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6925 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 2/25/2009 16:41:10, 325120 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 2/25/2009 17:58:57, 3565568 bytes
Device Identifier: {D7B71EE2-3A5F-11CF-C469-0ADFA1C2CB35}
Vendor ID: 0x1002
Device ID: 0x791F
SubSys ID: 0xFF001179
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0268&SUBSYS_1179FF0C&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.5480 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/11/2007 17:23:22, 4614656 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Realtek HD Audio Input
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.5480 (English)
Driver Attributes: Final Retail
Date and Size: 9/11/2007 17:23:22, 4614656 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

Your computer does not meet minimum requirements to run the game. Your graphics are unsupported, and also older than the weakest IGP supported. Even if your graphics were supported, your CPU is weaker than a 1.8ghz C2D, so that wouldn't meet requirements either. Since that is a laptop, there is no upgrading.

You didn't run the temp monitoring program that White linked you to. It may not tell us anything, because if it's running fine normally but only overheating due to the game, then we won't be able to see the temp increase. Normally you could run the program while you play the game, but since your entire computer crashes so quickly it would be difficult to save the necessary information before the crash. It still wouldn't hurt to run it without loading the game, since a lot of times computers that overheat during games will at least run hotter than normal otherwise.

I did run it but when I went to post it the forum was down so here it is. I just find it weird that the base game runs just fine for me but WA won't go any further than loading. Thanks for the help!

It's not showing much by way of temps... but CPU temps are awful for basic usage. What was running when you took those temps.. what programs did you have open? If it runs like that before you play the game it wouldn't take much for it to overheat. Make sure you always run your laptop on a hard flat surface with all four feet on that surface. Don't put it on your lap, couch, bed, padded chair, etc.

Not much was running, just the basic stuff like internet and skype and antivirus. I usually sit in a chair and put my laptop on a stool, but let the front half hang off so that there is full air circulation up front. I also like to set it on a cooling rack for cookies. Once I had a cooling mat for it but that quickly burnt out.

Well I somehow miraculously got my game up and running and the graphics look pretty good for what I have, but my computer died as I was saving (most likely overheated, but that isn't anything new with ts3, plus I had the heat on pretty hot.) Thanks for the help you two!

I'd recommend you take careful care of that laptop, and maybe get it professionally cleaned - the trouble with laptops is that if you fry one component, you usually have to replace the whole thing: and temps like those are going to fry something sooner or later.

I will see what I can do getting it cleaned. I have a warranty for Best Buy for another year or so I think.