Hi after I open my game and it starts playing it shows the sims 3 icon and then the video after that, then it goes black and asks me if i want to send an error report. No matter what I tried it won't work, deleting cashe files, no mods, sending the error report, unistalling and reinstalling, ect. All i got is the base game if that is an issue and I need an EP please let me know. I would be greatful to the one that can help me get my game to play once more.

In order to better solve your problem, please go through the following as listed below:

• General - Post System Specs
  We need more information before we can help with your issue. Please post your system specs - instructions on finding them are here: Game Help:System Specs^wiki
  
• Sims 3 - Loading Crashes
  If your game is crashing on load, with or without an error message, or the game starts up then just disappears, then you have a loading crash.
  
  Please see the following FAQ and go through the steps listed in order to try fixing your game: Game_Help:Sims_3_Loading_Crashes^wiki.
  

On occasion you might be asked to do a long FAQ - please make sure you do all the steps and don't just skip over them. You'll often find that these long FAQs have all the details you need. If nothing in the above FAQs fixes your problem you may post again detailing exactly which you have done and which steps failed.