I posted earlier this week regarding my game not loading, I've just uninstalled and now when I try to load the game I am getting autorun.exe is not responding and the program closes. I've tried a manual install and had no luck with that either, same problem.
I put this in a different post as I felt the issue was different enough to warrant a new post. Problems are currently with installing the base game. CD has been cleaned and drive is working correctly.
* Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.091208-0542)
* System Manufacturer: HP-Pavilion
* System Model: KA777AA-ABU a6305.uk
* Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5000+ (2 CPUs), ~2.6GHz
* Memory: 1918MB RAM
* Page File: 1263MB used, 1625MB available
* DirectX Version: DirectX 11
OK, so that means that it's not the CD; that's good news.
Have you tried turning off your anti-virus and anti-spyware software? Sometimes, they can interfere with the ability to install software. You can turn them on again as soon as the installation finishes. Is there any other software running on your system, which isn't running on your mother's computer, that monitors other things on your computer? If so, turning them off temporarily may resolve your problem.
I try to make a habit of only running what I need up, I've been trying it with anti-virus off all the time so I don't imagine it's that. Nothing running in processes that isn't system stuff that I'd rather not risk turning off.
I'm afraid that I'm stumped. So, I'd like to just go back and verify my assumptions:
We know that your machine is underpowered for your original set of EPs, but does it at least meet the minimal requirements for the base game?
When you put the disk into the drive, the autorun.exe begins to run. You are not attempting to run anything else at the same time. Do you see any of the installation screens; if so, can we get screenshots? Do you see any error messages; if so, can we get a screenshot? How long do you wait before deciding to give up on the installation?