Mod The Sims - Unable to connect to EA download manager.

QUESTION
Why do I get the error message 'Please check your internet connection' when trying to start EA Download Manager?
ANSWER

The inability to connect to EA Download Manager is usually a blockage of data somewhere along the route of your Internet connection. When troubleshooting online connections, you should keep in mind that you are not only dealing with your home network, but also your Internet Service Provider's series of networks. Also be aware that there can be a number of routers that your connection will pass through in order to reach the EA server.

Information transferred on the Internet is handled by shuttling bits of information, known as packets. For example, when you visited this web page, all the parts of the page were passed to your modem in packets. Downloading information from the Internet is simply a matter of passing packets back and forth between your computer and a server.

If these packets fail to reach their destination, you will receive errors concerning your connection. Here is a short list of some of the things that can stop you from connecting:

* Firewalls
Software firewalls on systems and hardware firewalls on routers will prevent your computer from connecting to our server. Check with your Firewall's manufacturer to learn how to adjust your Firewall settings and allow EADM to connect.
* Server outages
Occasionally servers will experience an outage. Typically an outage can last from 24 to 48 hours. Check the official website for the game you are trying to access, or the official game forums, for any information on server outages.
* Internet security software
Internet security software will block or filter information that may be vital for the software to run. Check your Internet security software and adjust its settings to allow EADM to access to Internet.
* Scheduled server maintenance
During a sceduled maintenance you will not be able to connect to our servers. Check your game's official site for information on server outages.

If you continue on experiencing connection issues, it is possible that some of the following ports to connect to our servers are closed or blocked from your connection. The blockage can either come from your connection, or your ISP.

In order for EADM to connect to our servers and function properly, you will need o verify that the following ports are open:

TCP ports:

* 80
* 443
* 9960-9969
* 1024-1124
* 18000
* 18120
* 18060
* 27900
* 28910
* 29900

UDP ports:

* 1024-1124
* 18000
* 29900

20th Dec 2010, 01:39 PM	Unable to connect to EA download manager. #1
NaomiAnnabelle Original Poster Test Subject Join Date: Dec 2010 Posts: 2	Hi all, I have been playing the Sims 3 since it came out but i have realised that it has never updated. I wanted to check this so i went into game updates and saw that this was true. Infact, a sign saying Error: Unable to connect to EA download manager, appeared. I have tried reloading it as i read in other forums. I also read that if you remove Mods it helps. The problem is, i can not find evidence of there being any mods on my sims 3 i looked in Program Files etc. I'm begging for your help as i am many many updates behind. I am currently playing version 1.0.631.00002 which i assume is very old as it has not updated since i started playing, as far as i know. Please help. Thank you in advance, Naomi x

20th Dec 2010, 02:19 PM	#2
NaomiAnnabelle Original Poster Test Subject Join Date: Dec 2010 Posts: 2	I also unistalled the whole game all cc and everything else, the problem still exists

20th Dec 2010, 02:56 PM	#3
simsample 'Death, death, death' Until the sun cries morning Join Date: Feb 2005 Posts: 16,822 Thanks: 7864 in 83 Posts 18 Achievements View My Journal	Try this:
	I will choose a path that's clear- I will choose free will RUSH Headlong Flight Performing Arts Award Star Rush OC Please check out my profile policies before PMing me! Thanks.

29th Dec 2010, 02:51 PM	MTS2 Staff Reply #4
ellacharmed Disenchanted Join Date: Nov 2007 Posts: 7,095 Thanks: 5718 in 26 Posts 17 Achievements View My Journal	Sims 3 - Launcher and/or EADM Issues If you encounter issues while downloading Store/Exchange items or when trying to patch or Launcher won't even start, please try the suggestions on these FAQ articles: Game Help:Launcher Issues^wiki Game Help:EADM Issues^wiki It might also be due to an outdated EADM. Try the suggestions in the EADM FAQ. You can also not deal with or not rely on EADM and patch manually: Game_Help:TS3_Patching^wiki.
	Sims 2 Game Help: SysReq ~ Game Problem ~ Delete Caches ~ DFFI ~ Patching ~ Uninstall HowTos: How to Post System Specs \| How to Search \| How to post in Help \| Basic How to mesh in TS3 \| How to fix World Routing Lags Sims 3 Game Help: SysReq ~ Game Problem ~ Delete Caches ~ DFDD ~ Remove CC ~ Patch Table ~ Uninstall ~ Crashing Checklist For status of the world fixes and other news, visit my blog http://ellacharmed.wordpress.com/.