I don't know if anyone has experienced this one or not but here it is. Simply I had to format my HD. Once that was done, I installed the Sims 3 and all the expansions. I did the auto update, but it said their was an error, missing a file. I started the game, and I noticed that the option to create a sim is not there. When I say not there, I don't mean that the option is greyed out, or that I'm having issues where it crashes. Literally, the option is not there. There is no option for me to click on, at the main menu. The only options I have are the town I wish to live in. Beyond that, I can only create a household or buy a lot. There is no option to create a sim. The only thing different from before formatting my HD is, I didn't have Pets installed.

Has anyone experienced this? If so please give suggestions on how to fix it.

Click Help> Sims 3> Main page. There you will find our Help Guides. Please work through the appropriate guides to help you solve your problem. If you cannot solve it, then you can post in the Help Forum, which is linked there.

Good luck!