I can't get any help on the sims 4 website so I'm coming here as my last bit of hope... I have read, and yes, re-read the steps I've tried removing custom content, loading a new world, yada yada... My sims 3 game continuously crashing on saves, occasionally leaving CAS, and editing world.. Very rarely I will be able to save, and If I've played longer than about 30 real life minutes, forget about it.

I've removed all mods and CC to test, saved once, then crashes. My game is NOT laggy. I own nearly the entire Sims 3 store, ALL EP's and a couple SP's. I've spent hundreds, if not thousands of dollars and would just like to be able to play a family longer than a week. And yes, I have tried deleting my cashe files

I am the least computer savvy person I know, so I really need some help.

------------------
System Information
------------------
Time of this report: 2/10/2015, 19:01:19
Machine name: MANDY
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r3.140827-1500)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7641
BIOS: Default System BIOS
Processor: AMD FX(tm)-8120 Eight-Core Processor (8 CPUs), ~3.1GHz
Memory: 8192MB RAM
Available OS Memory: 8176MB RAM
Page File: 5119MB used, 6304MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6670
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6758)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_6758&SUBSYS_23091787&REV_00
Display Memory: 4851 MB
Dedicated Memory: 1011 MB
Shared Memory: 3840 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: ASUS VH232H
Monitor Id: ACI23F1
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1247 (English)
Driver Version: 13.251.9001.1001
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 7/21/2014 21:04:16, 1318552 bytes


------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 654.4 GB
Total Space: 953.5 GB
File System: NTFS
Model: Hitachi HDS721010DLE630 ATA Device

(Sorry if I've done this part wrong, I didn't 100% understand)

Do I just need a better graphics card or something?

=== Application info ===
Name: Sims3
Version:
Build: Release
=== Rating info ===
GPU: 5 GPU Memory: 1 CPU: 4 RAM: 4 CPU Speed: 3100 Threading: 3
Adjusted CPU: 3734 RAM: 8175 Adjusted RAM: 7663 Cores: 8
=== Machine info ===
OS version: Windows 7 6.1.7600
OS prod type: 0
OS major ver: 6
OS minor ver: 1
OS SP major ver: 0
OS SP minor ver: 0
OS is 64Bit: 1
CPU: AuthenticAMD
Brand: AMD FX(tm)-8120 Eight-Core Processor
Family: 15
Model: 1
Cores: 8
HT: 0
x64: 0
Memory: 8175MB
Free memory: 6040MB
User: Mandigrrrr
Computer: MANDY
=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon HD 6670
Name (database): AMD Radeon HD 6600 series [Found: 1, Matched: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 6758, Board: 23091787, Chipset: 0000
Driver: aticfx32.dll, Version: 8.17.10.1333, GUID: D7B71EE2-2418-11CF-0271-0303BEC2C535
Driver version: 1333
Monitor: \\.\DISPLAY1
Texture memory: 32MB <<OVERRIDE>>
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
=== Options ===
AnimationSmoothing 1
LightingQuality 2
GeneralReflections 2
TextureQuality 3
VisualEffects 3
TerrainQuality 3
EdgeSmoothing 3
ObjectHiding 0
AspectRatio 0
ForceSquarePixels 1
SimQuality 4
TreeQuality 3
DrawDistance 3
MaxActiveLots 1
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 3
AudioOutputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 146
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 0
EdgeScrollingWarning 1
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 1494767
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 4
EnableAging 1
EnableTutorial 0
EnableIntroTutorial 1
EnableTombResets 1
EnableInGameStore 1
EnableTelemetry 0
EnableMemories 1
AgingStageLengthBaby 30
AgingStageLengthToddler 75
AgingStageLengthChild 75
AgingStageLengthTeen 162
AgingStageLengthYoungAdult 238
AgingStageLengthAdult 238
AgingStageLengthElder 182
EnableInteractiveLoading 1
AgingStageLengthPuppy 75
AgingStageLengthDogAdult 268
AgingStageLengthDogElder 150
AgingStageLengthKitten 75
AgingStageLengthCatAdult 300
AgingStageLengthCatElder 182
AgingStageLengthFoal 50
AgingStageLengthHorseAdult 375
AgingStageLengthHorseElder 182
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 1
EnableFairies 1
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 1
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 0
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 0
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1
=== Default Options ===
AnimationSmoothing 1
LightingQuality 1
GeneralReflections 1
TextureQuality 1
VisualEffects 3
TerrainQuality 3
EdgeSmoothing 0
ObjectHiding 0
AspectRatio 0
ForceSquarePixels 1
SimQuality 1
TreeQuality 3
DrawDistance 3
MaxActiveLots 1
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 3
AudioOutputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 0
EdgeScrollingWarning 1
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 0
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 2
EnableAging 1
EnableTutorial 1
EnableIntroTutorial 1
EnableTombResets 1
EnableInGameStore 1
EnableTelemetry 1
EnableMemories 1
AgingStageLengthBaby 3
AgingStageLengthToddler 7
AgingStageLengthChild 7
AgingStageLengthTeen 14
AgingStageLengthYoungAdult 21
AgingStageLengthAdult 21
AgingStageLengthElder 17
EnableInteractiveLoading 1
AgingStageLengthPuppy 0
AgingStageLengthDogAdult 0
AgingStageLengthDogElder 0
AgingStageLengthKitten 0
AgingStageLengthCatAdult 0
AgingStageLengthCatElder 0
AgingStageLengthFoal 0
AgingStageLengthHorseAdult 0
AgingStageLengthHorseElder 0
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 1
EnableFairies 1
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 1
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 0
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 0
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1

When I create a new family, it seems to work OKAY for a few (real life) days. It seems like the second I have my sims actually do anything such as university, or world adventures it wants to crash so if I move my whole Sims 3 users directory to my desktop it is going to take most likely a few days for it to act up. I have only had this family for maybe a month and I am playing on epic, though I am assuming since this is an actual option that the game comes with that it shouldn't be an issue, They have already acquired 2 degrees each, been to china and Egypt 3 times each and have a ton of skills. Could the file have just gotten too big? Though that doesn't explain why my new families crash sometimes, I will need to test no mods and moving the folder out I suppose :\ I would really hate to abandon this family.

I can't get it to NOT save as a txt file, there are no other options other than that. What am I doing wrong?

Also, It said "access denied" and before that said the "admin" had to Ok it, I am the only person who uses this computer, I should be the admin, am I correct.?

Edit: Just checked my settings, I am indeed administrator but I am still getting denied :\

You should move the original file to your desktop and make a copy of it. Edit the original and simply save it, then move it back to the game/bin directory.

For some reason that directory is read write protected (Which I guess isn't that uncommon).

Thank you, that helped. Though; Do I need to do this for all games in my bin? I changed the base game and checked my deviceconfig again and it was still showing Texture memory: 32MB <<OVERRIDE>>

I've noticed that my "generations" folder doesnt have a graphics card SRG file.. problem? It is the only one that does not.

I went ahead and changed them all to 4851 (BUT I kept all the ORIGINAL files in a folder on my desktop in case you guys yell at me for that ) it seems so have changed the deviceconfig below though

=== Application info ===
Name: Sims3
Version:
Build: Release
=== Rating info ===
GPU: 5 GPU Memory: 4 CPU: 4 RAM: 4 CPU Speed: 3100 Threading: 3
Adjusted CPU: 3734 RAM: 8175 Adjusted RAM: 7663 Cores: 8
=== Machine info ===
OS version: Windows 7 6.1.7600
OS prod type: 0
OS major ver: 6
OS minor ver: 1
OS SP major ver: 0
OS SP minor ver: 0
OS is 64Bit: 1
CPU: AuthenticAMD
Brand: AMD FX(tm)-8120 Eight-Core Processor
Family: 15
Model: 1
Cores: 8
HT: 0
x64: 0
Memory: 8175MB
Free memory: 5988MB
User: Mandigrrrr
Computer: MANDY
=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon HD 6670
Name (database): AMD Radeon HD 6600 series [Found: 1, Matched: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 6758, Board: 23091787, Chipset: 0000
Driver: aticfx32.dll, Version: 8.17.10.1333, GUID: D7B71EE2-2418-11CF-0271-0303BEC2C535
Driver version: 1333
Monitor: \\.\DISPLAY1
Texture memory: 4851MB <<OVERRIDE>>
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
=== Options ===
AnimationSmoothing 1
LightingQuality 2
GeneralReflections 2
TextureQuality 3
VisualEffects 3
TerrainQuality 3
EdgeSmoothing 3
ObjectHiding 0
AspectRatio 0
ForceSquarePixels 1
SimQuality 4
TreeQuality 3
DrawDistance 3
MaxActiveLots 1
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 3
AudioOutputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 146
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 0
EdgeScrollingWarning 1
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 1494767
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 4
EnableAging 1
EnableTutorial 0
EnableIntroTutorial 1
EnableTombResets 1
EnableInGameStore 1
EnableTelemetry 0
EnableMemories 1
AgingStageLengthBaby 30
AgingStageLengthToddler 75
AgingStageLengthChild 75
AgingStageLengthTeen 162
AgingStageLengthYoungAdult 238
AgingStageLengthAdult 238
AgingStageLengthElder 182
EnableInteractiveLoading 1
AgingStageLengthPuppy 75
AgingStageLengthDogAdult 268
AgingStageLengthDogElder 150
AgingStageLengthKitten 75
AgingStageLengthCatAdult 300
AgingStageLengthCatElder 182
AgingStageLengthFoal 50
AgingStageLengthHorseAdult 375
AgingStageLengthHorseElder 182
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 1
EnableFairies 1
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 1
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 0
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 0
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1
=== Default Options ===
AnimationSmoothing 1
LightingQuality 3
GeneralReflections 2
TextureQuality 3
VisualEffects 3
TerrainQuality 3
EdgeSmoothing 0
ObjectHiding 0
AspectRatio 0
ForceSquarePixels 1
SimQuality 4
TreeQuality 3
DrawDistance 3
MaxActiveLots 4
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 3
AudioOutputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 0
EdgeScrollingWarning 1
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 0
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 2
EnableAging 1
EnableTutorial 1
EnableIntroTutorial 1
EnableTombResets 1
EnableInGameStore 1
EnableTelemetry 1
EnableMemories 1
AgingStageLengthBaby 3
AgingStageLengthToddler 7
AgingStageLengthChild 7
AgingStageLengthTeen 14
AgingStageLengthYoungAdult 21
AgingStageLengthAdult 21
AgingStageLengthElder 17
EnableInteractiveLoading 1
AgingStageLengthPuppy 0
AgingStageLengthDogAdult 0
AgingStageLengthDogElder 0
AgingStageLengthKitten 0
AgingStageLengthCatAdult 0
AgingStageLengthCatElder 0
AgingStageLengthFoal 0
AgingStageLengthHorseAdult 0
AgingStageLengthHorseElder 0
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 1
EnableFairies 1
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 1
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 0
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 0
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1

I played a normal amount of time that I would and tried saving, 20 minutes into my save boom, crash. Going to try running it in compatibility mode for a windows vista, I have tried 7 and 8 and nothing....

I will definitely test out a clean game and let you know if this doesn't fix the problem, I don't know that I completely understand what you mean by

# if ($textureMemory == 0)
seti textureMemory 4851
# setb textureMemorySizeOK false
# endif

Should I just add the "#" where you have them? I thought I was only changing the number and got confused.

Also, my game is, or at least says it is, fully updated.

You are very helpful, I appreciate your help. Here is my updated Deviceconfig file.
I have also selected to run the sims 3 as administrator.



Loading the game up to test right now. I'm hoping that that file ^^^^^ looks like it should now after eliminating those lines..

windows 8 is a pain tbh, I would go back to 7,

The other game folders SRG files are still the same though, they still all say 32, should I change them? And The generations folder still does not have a graphics card SRG file not sure if that matters. My game seems to be stuck loading right near the end and i'm nto sure if it's because of them all not being the same. I feel so useless when it comes to computers Lol

I have reverted them back to their original folders, I closed the game and I'm going to tried loading up again. Just a question, I've never had any real issues with my graphics card on sims or other games but is it a decent one for the sims?

I waited ad while and it managed to load itself up. I suppose I'll play my normal 10 minutes or so and see if I can save I'll update you then!

Is an 8 core CPU bad? Also I don't really know how to get to the TS3W.EXE file you are talking about I opened up my task manager (ctrl, alt, delete, correct?) and just see this:




Ah, well at least I have that going for me then... lol, also... EA sucks.

Ah, well that's okay, you have already helped me out immensely. I have successfully (:D) saved once, though I didn't really do anything "big" in game. I'm going to go into CAS, change some stuff, build a little room and have my sim do some work jobs to see if that will crash it since that's normally what I do. I'm hoping this is a good sign though since it actually saved pretty fast considering it's normal save time.

No error code, just "The sims 3 has stopped working" or something along those lines

Just tried saving after some normal activity, didn't crash the first time, just gave me error code 12 (first time I've seen it) then crashed -__-

No, in a clean game am I removing all mods, starting a new EA hood and playing with a new created family or... just moving mods is sufficient?
I feel like we are getting closer to a fix